Lobby Lounge Bartender

The Pfister Hotel, Milwaukee, WI, United States

Duration: Full Time

Description

Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate about creating handcrafted cocktails, providing engaging service, and delivering unforgettable experiences in a classic and elegant lounge setting? If so, The Pfister is looking for a Bartender to join our Lobby Lounge team and continue its legacy of elevated hospitality. As a Lobby Lounge Bartender at The Pfister Hotel, you will be responsible for mixing and serving drinks with precision, creativity, and professionalism while providing the highest standards of guest service.

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976.

What you will be doing:

Set up and maintain the bar daily, ensuring proper stock of beer, wine, spirits, garnishes, and supplies.

Mix, garnish, and present drinks with consistency, using standard recipes and portion control.

Greet guests with warmth and professionalism, taking and documenting orders with accuracy.

Input orders into the POS system, create checks for accountability, and process payments accurately.

Provide service to bar guests while supporting cocktail servers and maintaining a smooth service bar.

Maintain cleanliness and organization of the bar area, glassware, and guest spaces.

Secure bar inventory, deposit cash drops, and properly balance self-banked funds.

Adhere to all state, federal, and corporate liquor laws and regulations, ensuring responsible service of alcohol.

Handle guest requests and complaints with professionalism, escalating when needed.

Perform other duties as assigned to support the lounge and hotel operations.

Position Requirements:

1-2 years of bartending experience required in a high-volume lounge or bar.

Strong knowledge of spirits, wine, and beer with the ability to create and recommend cocktails.

Ability to provide engaging service while multitasking in a fast-paced environment.

Strong cash handling and self-banking skills, with the ability to balance funds accurately.

Manual dexterity to use bar tools and equipment, including knives, corkscrews, shakers, and ice scoops.

Bartending certificate and TIPS certification required.

Must adhere to the Local 122 Collective Bargaining Agreement regulations, with the option to obtain union membership after 90 days of employment.

What's in it for you?

A free, well-balanced meal every shift

Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties

Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

Discounted parking

"Two for one" movie theater coupons at Marcus Theatres

Ability to grow your career and transfer within Marcus Hotels & Resorts while maintaining service recognition

Early wage access

Paid time off

Job Type: Hourly | Part-Time

Pay/Salary Estimate: $14.01 per hour

About us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required. It is not intended to be an all-encompassing list of responsibilities, duties, or skills.

The Pfister Hotel is an Equal Opportunity Employer.