Worldwide Flight Services is hiring: Air Logistics Manager on Duty in New Orlean

Air Logistics Manager On Duty

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

The role of our Air Logistics Manager on Duty involves directly supervising a busy team of 50+ Airport Logistics and Airport Ramp associates who move packages by hand and pushcart in and around our indoor/outdoor facility that is located on airport property. This is a roll-up-your-sleeves job that supports a talented team of professionals who ensure packages arrive on time to destinations across the United States. This is a cross-dock operation; our role is to facilitate the daily flow of packages from aircraft to warehouse to trucks with no/minimal storage. Our indoor facility is an open-air environment and not temperature-controlled, and you may work in or around aircraft. The ALM leads the team following our structured processes and guidelines, keeping the safety of all our team members first. The ALM is a hands-on role in moving packages throughout the facility and works with the team to ensure that customer satisfaction, safety, security, and quality exceed standards for their assigned shift. Our ALMs also maintain and control all required aspects of the operation during their shift in accordance with the corporate security program and TSA legislation.

Responsibilities

• Being physically present and hands on, making swift decisions in a complex logistics operation that requires timely results.
• Lead a diverse workforce in the sorting, scanning and movement of small packages and containers in both a warehouse and airport ramp environment
• Supervise the unloading and loading of aircraft and trucks in a widely dispersed area
• Ensure the removal of tie-downs and other gear when loading and unloading
• Lead the preparation of packages for sortation and load onto containers
• Oversee the weighing, labeling, or make/break-down of gaylords or air-containers
• Provide clear, direct instruction to team members in order to maintain strict guidelines in regards to process in a positive manner
• Effectively present information and respond to questions from groups or managers, clients, and customers.
• Interpret various instructions furnished in written, oral, diagram, or schedule form.
• Ability to operate warehouse/ramp equipment and hold necessary licensing (if applicable).
• Ability to perform additional assigned tasks as needed

Minimum Requirements

• High School Diploma or GED or international equivalent.
• Two to five years of previous operations management or supervisory experience in a warehouse/logistics/manufacturing environment.
• Must be comfortable managing execution and adherence to standardized work processes
• Proven leadership experience and responsibility of teams consisting of 30 50 personnel.
• Must be able to work weekends (Friday, Saturday, and Sunday), holidays, and days off. We have a Peak Season that may require longer hours.
• Ability to read, write, fluently speak, and understand the English language.
• Must be able to secure appropriate airport authority and/or US Customs security badges if applicable.

Preferred Skills

• Previous logistics, manufacturing, warehousing experience that relied heavily on managing a structured process with strict deadlines
• Familiarity with personal computer software is helpful.
• Independent judgment and decision-making skills are required.
• Excellent interpersonal skills and written and oral communication skills.

Physical Requirements/Working Conditions

• Ability to lift up to 50 lbs.
• Ability to work indoors and outdoors in a variety of temperatures, rain, wind, hot and cold weather
• Ability to stand for an entire shift and move long distances across our facilities

Perks & Benefits

• Access your pay when you need it through DailyPay app!
• On the spot awards offered through the Awardco Platform including gift cards and more!
• Multiple options for both full and part-time employees!
• Travel Discounts, Pet insurance, Discount Shopping & More!
• Wellness Programs offered to all employees!
• 401k program offered!
• Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

In Summary: The work of Manager-on-Duty includes directing supervisory personnel within assigned functional area; overseeing and advising on staffing requirements . Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation . Must be able to work weekends (Friday, Saturday and Sunday), holidays and days off . Minimum Requirements: Two to five years previous management/specialist supervisory experience .

En Español:

Gerente de Logística Aérea en servicio

Únete a nuestra familia de servicios de vuelo en todo el mundo y contribuye a la entrega oportuna del envío de carga, equipaje, negocios a los clientes y vuelos puntuales mientras operamos con seguridad.

Resumen del trabajo

El trabajo del Gerente en funciones incluye dirigir al personal de supervisión dentro del área funcional asignada; supervisar y asesorar sobre los requisitos de personal; monitorear/administrar la disciplina / acción correctiva por parte o para sus subordinados; garantizar la satisfacción del cliente mediante retroalimentación diaria; actuar como enlace entre el supervisor de primer nivel y la gerencia superior.

Asegurar que se lleven a cabo los requisitos requeridos de auditoría de la empresa para garantizar en todo momento la continuidad y el cumplimiento. Leer, comprender y aclarar la implementación del plan de seguridad específico del sitio y asegurar que todos los empleados de WFS reciban una identificación de compañía pertinente y que estén obligados a mostrar esta insignia de identidad.

Responsabilidades

• Capacidad para leer, analizar e interpretar el Manual de Empleados del WFS, Manuales de Supervisores del W FS, contratos sindicales aplicables, periódicos comerciales generales, revistas profesionales, procedimientos técnicos o regulaciones gubernamentales, políticas y manuales de procedimientos de las aerolíneas.
• Capacidad para escribir informes, correspondencia comercial y manuales de procedimiento.
• Capacidad para presentar eficazmente información y responder a preguntas de grupos o gerentes, clientes y clientes.
• Capacidad para definir problemas, recopilar datos, establecer hechos y sacar conclusiones válidas.
• Capacidad para interpretar una variedad de instrucciones proporcionadas por escrito, oral, en diagrama o con horario.
• Capacidad para operar equipos y poseer las licencias necesarias (en su caso).
• Capacidad para desempeñar responsabilidades específicas relacionadas con su turno.
• Informes de trabajo regular y oportuno.

Requisitos mínimos

• Entre dos y cinco años de experiencia previa en gestión/supervisión especializada en tareas de servicio de campo
• Grado universitario o experiencia equivalente
• Experiencia en precios de las aerolíneas
• Debe poder trabajar los fines de semana (viernes, sábado y domingo), días festivos o libres.

Habilidades preferidas

• Familiarización con el software de computadora personal es útil.
• Se requieren habilidades para el juicio y la toma de decisiones independientes.
• Excelentes habilidades interpersonales, de comunicación escrita y oral.
• Capacidad para leer, escribir, hablar y entender el inglés con fluidez.

Requisitos físicos/condiciones de trabajo

• Capacidad para levantar hasta 35 libras.

Beneficios y beneficios

• Acceda a tu pago cuando lo necesites a través de la aplicación DailyPay!
• ¡Premios en el lugar ofrecidos a través de la Plataforma Awardco incluyendo tarjetas regalo y más!
• ¡Múltiples opciones para empleados a tiempo completo y parcial!
• ¡Descuentos en viajes, seguro de mascotas, compras con descuento y más!
• ¡Programas de bienestar ofrecidos a todos los empleados!
• ¡Un programa de 401k ofrecido!
• ¡Oportunidad de movilidad interna y transferencias disponibles!

WFS es una empresa de igualdad de oportunidades comprometida con la equidad y la inclusión en el empleo.