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Air Freight Coordinator Job at Aston Carter in Palatine

Aston Carter, Palatine, IL, United States


Work Environment & Schedule
This role is based in a modern, renovated office environment with a traditional cubicle layout and convenient access to nearby dining options. The position follows a hybrid schedule , with in‑office work on Wednesdays and Thursdays and remote work on the remaining three days. Standard hours are Monday through Friday, 8:00 AM to 5:00 PM (40 hours per week).

Key Responsibilities

Process, prioritize, and complete daily pricing requests for new and existing customers, ensuring adherence to assigned deadlines, service‑level agreements, and scope of responsibility by mode, product, or trade lane.

Review pricing requests for compliance with internal operational policies, including restricted or prohibited commodities and embargoed destinations, prior to submission.

Document all pricing activities thoroughly to ensure clear communication and seamless handoff to operational teams once pricing is awarded.

Track and report monthly performance against established objectives and key performance indicators, providing visibility to management.

Maintain ongoing communication with network offices and internal stakeholders to ensure accessorial charges and pricing details remain accurate and current.

Partner with leadership and peers to identify process improvements, best practices, and trends that contribute to improved pricing performance and win rates.

Develop proficiency in company pricing tools, systems, and reporting platforms to support accurate and efficient pricing execution.

Assist with assigned process enhancements and related projects as needed.

Perform additional duties in support of pricing and operational objectives as assigned.

Required Skills & Experience

Minimum of 2 years of experience in Air Freight operations or pricing.

Solid foundational understanding of pricing methodologies and transportation cost structures.

Working knowledge of Microsoft Office Suite, with intermediate proficiency in Excel.

Strong data entry skills, including experience with 10‑key input.

Clear and professional written and verbal communication abilities.

Customer‑focused mindset with a dependable, detail‑oriented approach.

Preferred Qualifications

Previous experience with pricing administration, invoicing, Outlook, and Excel.

Experience in Air Freight pricing and international logistics operations.

Exposure to global freight forwarding environments and trade lane management.

Basic mathematical competency relevant to transportation and logistics calculations.

High School Diploma or GED required; Bachelor’s degree preferred.

Job Type & Location
This is a Permanent position based out of Palatine, IL.

Pay And Benefits
The pay range for this position is $22.00 - $25.00/hr.

Benefits

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&DD for the employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type
This is a hybrid position in Palatine, IL.

Application Deadline
This position is anticipated to close on Apr 24, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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