Case Manager
Center for Veterans Issues, Inc., Green Bay, WI, United States
Duration: Full Time
Be a Champion for Veterans. Create Stability. Change Lives.
Case Manager - Veterans Housing Stability
Are you passionate about serving those who have served our country? Do you believe safe, stable housing is the foundation for a better future? As a Case Manager, you'll be on the front lines of preventing Veteran homelessness-guiding Veterans and their families from crisis to stability through compassionate support, practical resources, and meaningful advocacy.
This is more than a job. It's an opportunity to restore hope, build independence, and make a lasting impact every single day.
What You'll Do
Empower Veterans Through Case Management
Provide comprehensive, strengths-based case management to Veterans experiencing homelessness or housing instability
Review intake assessments and identify individualized service needs
Develop and monitor Housing Identification, Stability, and Single Coordinated Care Plans
Partner with participants to set goals, execute participation agreements, and plan for long-term success
Create thoughtful discharge plans that connect Veterans to ongoing community support
Promote Housing Stability & Self-Sufficiency
Deliver housing stability counseling and connect Veterans to rental assistance, subsidies, and housing programs
Educate participants on tenant rights, fair housing laws, lease terms, budgeting, and home maintenance
Support Veterans in navigating financial challenges and maintaining stable housing
Build Strong Community Connections
Coordinate referrals and service linkages, including:
VA non-compensation benefits
Employment, education, and vocational services
Healthcare, childcare, and behavioral health services
Legal aid, protective payee services, and emergency assistance
Arrange transportation support, including bus passes and scheduled pick-ups/drop-offs
Guide Financial Growth
Provide financial counseling and help Veterans build realistic personal budgets
Request temporary financial assistance with leadership approval to prevent housing loss
Ensure Excellence & Compliance
Maintain accurate, timely, and complete documentation in HMIS and client case files
Track progress, outcomes, and service delivery with attention to detail and compliance standards
Perform other duties as needed to support program success
What Success Looks Like
Veterans have clear, updated housing and care plans within 30 days of intake
Case files are accurate, timely, and audit-ready
Participants achieve housing stability and financial goals
Veterans are quickly connected to essential community and VA services
Services are delivered efficiently, compassionately, and on schedule
What You Bring
Bachelor's degree in social services (required)
OR an Associate's degree with 4-5 years of relevant case management experience
At least 2 years of experience in case management, assessments, counseling, and life skills support
Experience working with Veterans strongly preferred
Experience serving individuals with SUD, COD, or homelessness is a plus
Valid Wisconsin Driver's License, good driving record, and current auto insurance
Why Join Us?
Make a real, visible difference in the lives of Veterans and their families
Be part of a mission-driven team committed to dignity, respect, and lasting change
Grow your skills while working in a role that truly matters
If you're ready to turn compassion into action and help Veterans build a stable future, we'd love to meet you.