Senior Manager, Photography Operations Job at FashionUnited in San Francisco
FashionUnited, San Francisco, CA, United States
About the Role The Senior Manager of Photography Operations is a studio-based leader on the Old Navy Online Operations team (ONOL). This role combines photography pipeline expertise and business acumen to drive best-in-class execution within the studio and ensure critical photography outputs are delivered in alignment with company strategies. The Sr. Manager connects cross-functional teams (Creative, Online Experience, Catalog Operations) and manages a high-volume product photography pipeline. They are responsible for seamless execution in a fast‑paced, high‑visibility environment. This role also functions as a key business partner to the Sr. Director and Studio Leadership in shaping and executing both near‑ and long‑term photo operations strategies. The Sr. Manager translates enterprise business priorities into tactical execution plans that directly support Online, Marketing, and Global Merchandising objectives.
What You'll Do Oversee end-to-end product photography pipeline, owning pre-season sample ordering and in-season sample management within the studio; ensure products are accurately prioritized, milestones are met, and photography is executed in alignment with established style guidelines.
Set direction for operational execution of the product photography pipeline, continuously evolving workflows to drive efficiency, scalability, and output quality.
Help build the annual product photography budget for on-figure and laydown photography using input from various teams (Online Experience, Merchandising, and Studio leadership).
Develop and maintain a seasonal style guide outlining the ONOL product photography strategy.
Work cross-functionally with studio leadership teams and Digital leadership teams to identify and troubleshoot pipeline interruptions and inefficiencies.
Implement and operationalize best-in-class tools and reporting systems for product photography and sample tracking.
Define and manage performance metrics to evaluate effectiveness and drive operational excellence.
Ensure photo operations execution directly supports brand growth initiatives, such as new capsule launches, designer collaborations, and omni-channel storytelling moments.
Who You Are Knowledge, Skills & Abilities:
Expert knowledge of ecommerce, retail, marketing, and visual production operations.
Strong familiarity with tools such as Creative Force, Airtable, FileMaker Pro, and production tracking platforms.
Strong planning, communication, and project management skills.
Demonstrated success in team leadership, coaching, and talent development.
Ability to connect operational execution with business strategy, bridging creative intent and commercial priorities to deliver measurable impact across online and marketing channels.
Minimum Experience:
6+ years in online project management, production, or operations.
4+ years in eCommerce environments, ideally with omnichannel retail experience.
3+ years managing and developing teams.
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What You'll Do Oversee end-to-end product photography pipeline, owning pre-season sample ordering and in-season sample management within the studio; ensure products are accurately prioritized, milestones are met, and photography is executed in alignment with established style guidelines.
Set direction for operational execution of the product photography pipeline, continuously evolving workflows to drive efficiency, scalability, and output quality.
Help build the annual product photography budget for on-figure and laydown photography using input from various teams (Online Experience, Merchandising, and Studio leadership).
Develop and maintain a seasonal style guide outlining the ONOL product photography strategy.
Work cross-functionally with studio leadership teams and Digital leadership teams to identify and troubleshoot pipeline interruptions and inefficiencies.
Implement and operationalize best-in-class tools and reporting systems for product photography and sample tracking.
Define and manage performance metrics to evaluate effectiveness and drive operational excellence.
Ensure photo operations execution directly supports brand growth initiatives, such as new capsule launches, designer collaborations, and omni-channel storytelling moments.
Who You Are Knowledge, Skills & Abilities:
Expert knowledge of ecommerce, retail, marketing, and visual production operations.
Strong familiarity with tools such as Creative Force, Airtable, FileMaker Pro, and production tracking platforms.
Strong planning, communication, and project management skills.
Demonstrated success in team leadership, coaching, and talent development.
Ability to connect operational execution with business strategy, bridging creative intent and commercial priorities to deliver measurable impact across online and marketing channels.
Minimum Experience:
6+ years in online project management, production, or operations.
4+ years in eCommerce environments, ideally with omnichannel retail experience.
3+ years managing and developing teams.
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