Assistant Manager

Long John Silver's - 161 Interstate 35 North - Responsibilities: Guarantees 100% satisfaction for every LJS guest; Resolves customer concerns promptly using BAM! to ensure they leave happy and satisfied; Inspires and motivates Crew Members and restaurant management to exceed performance expectations; Leads the team in collecting and acting upon Voice of the Customer (VOC) feedback; Ensures optimal staffing levels to consistently meet guest service needs