HVAC Parts Store Manager - New Orleans

Location: New Orleans/Metairie Area, LA

Who We Are

Mechanical Concepts LLC is an established equipment distribution and service company with a strong track record, now expanding into the South Louisiana market. We are the factory-authorized service and warranty provider for Daikin commercial equipment.

This is an opportunity to step into a high-impact role and help build our local parts operation from the ground up-driving day-to-day performance, supporting technicians and customers, and directly influencing how the business grows in the market.

Overview

We are seeking a hands-on HVAC Parts Store Manager to build and lead a high-performing parts operation in the New Orleans / Metairie area.

This is not a typical parts manager role. You will be responsible for building the operation, developing the team, and establishing a parts department known for responsiveness, reliability, and strong customer service.

The right candidate will take ownership, lead from the front, and create a culture that supports contractors, technicians, and service teams at a high level.

Key Responsibilities

* Build, lead, and develop a high-performing parts team

* Drive sales through strong relationships with contractors, technicians, and service teams

* Oversee daily operations of the parts store

* Lead by example through active involvement in daily operations and doing any task you expect from your team

* Manage inventory strategy, product mix, and stock levels

* Ensure accurate inventory control and accountability

* Establish competitive pricing while maintaining strong margins

* Support contractors, technicians, and service teams with orders, technical questions, and issue resolution

* Handle escalated issues professionally and efficiently

* Monitor market trends and competitor activity

* Develop local strategies to grow the customer base

What We're Looking For

* Builder mindset - someone who wants to create and improve, not just maintain

* Strong customer-first mentality

* Proven leadership experience with ability to build and motivate a team

* A hands-on leader who sets the standard for work ethic, accountability, and performance

* Solid understanding of HVAC parts and the needs of contractors, technicians, and service teams

* Ability to build strong relationships with contractors, technicians, service teams, and internal staff

* Experience with inventory management and pricing

* High level of ownership, accountability, and decision-making ability

Qualifications

* Bachelor's degree or equivalent HVAC industry experience

* 6-8+ years of HVAC parts, distribution, or sales experience

* 4+ years of leadership experience

* Forklift certification (or ability to obtain) preferred

* Accounts payable/receivable experience is a plus

Compensation and Benefits

* Compensation structured to be among the best in the market for experienced candidates

* Performance-based incentive plan

* Paid bi-weekly

* Paid vacation

* Health insurance (50% company-paid; eligible after 90 days)

* Long-term disability (100% company-paid after 90 days)

* $20,000 company-paid life insurance

* 401(k) after one year with up to 4% company match

* Profit-sharing (historically funded)

* 8 paid holidays

Work Environment

Full-time, in-office position in the New Orleans / Metairie area. Remote work only during weather events or illness.

Equal Opportunity Employer

We are an equal opportunity employer and consider all qualified applicants, including individuals with disabilities and protected veterans.