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Part-Time Backroom Attendant

The Salvation Army USA Central Territory, Walled Lake, MI, United States

Duration: Part Time


About the Role


Join our team as a Store Backroom Attendant where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.



Key Responsibilities


* Provide exceptional donor service by greeting donors and offering assistance


* Process and track donations accurately


* Maintain a clean and well-organized donation area


* Sort, load, and unload Salvation Army trucks per center policy


* Power sort donations as they arrive (where applicable)


* Support production processes as needed


* Safeguard all donated materials and assigned equipment


* Report any complaints, damage, or injuries occurring in the donation area


* Guide donors on acceptable materials and provide information about pickup services for heavy items



What You'll Need to Succeed


Required Qualifications


* High School Diploma or currently pursuing


* Strong English communication skills for donor and team interactions


* Basic computer skills and ability to learn new systems


* Basic math skills


* Ability to pass pre-employment background check


* Must be available for a flexible schedule including weekends, holidays and evenings


Physical Requirements


* Ability to regularly lift and move up to 50 pounds


* Occasionally lift and move up to 100 pounds


* Stand for extended periods


* Walk, reach, climb, balance, stoop, kneel, and crouch as needed


* Work in various weather conditions (outdoor exposure)


What Success Looks Like


* Positive donor feedback


* Clean and organized donation area


* Meeting daily production goals


* Strong team collaboration


* Reliable attendance and punctuality


* Accurate donation tracking and receipting



The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.