Community Manager- Baltimore Region, MD
OneWall Communities LLC, Baltimore, MD, United States
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Community Manager- Baltimore Region, MD
Full Time Baltimore, MD, US
The Community/Property Manager is responsible/accountable for day-to-day operation of their designated communities and overseeing/maximizing the occupancy levels and value of their portfolio. Additionally, the Community/Property Manager is responsible to provide management, direction, and leadership to direct reports and ensure the community is maintained and operated in accordance with OneWall Communities objectives and regulatory requirements.
Essential Duties and Responsibilities:
Manage and oversee all operations including property maintenance, capital improvements, rent collections, lease administration, budgeting and marketing.
Develop, mentor, lead, and manage a high‑performing cohesive team.
Maintain accurate records of all community transactions and submit them on a timely basis (e.g., rent rolls, delinquency reports, move‑in/move‑out reports).
Assist in the preparation and development of the annual property management operating budget.
Maximize rental revenue by maintaining high occupancy and reducing vacancy loss, bad debt loss, and concessions.
Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner.
Generate necessary legal action, documents, and processes in accordance with state and company guidelines.
Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance.
Ensure that A/P invoices are submitted to the corporate office for payment; handle petty cash and all funds.
Continuously monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to provide up‑to‑date and accurate information when requested.
Confirm all leases and corresponding paperwork are completed and input into the property management software system accurately and on a timely basis.
Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis.
Lead the emergency team for the community and ensure proper response and handling of all community emergencies with staff, residents, and buildings within company guidelines to minimize liabilities (e.g., criminal activity, employee/resident injuries, fires, floods, freezes).
Develop and/or implement resident retention programs (e.g., resident functions, special promotions, monthly newsletters).
Ensure all administrative processes involving personnel are handled on a timely basis (e.g., performance evaluations, salary reviews, timesheets, change of status forms).
Maintain community appearance and ensure repairs are noted and completed on a timely basis, requiring regular community inspections and tours.
Ensure that all service requests are recorded and communicated appropriately to maintenance.
Responsible for ensuring that all personnel in all departments operate within OSHA standards and company safety policies at all times.
Provide resident services, including following up on 100% of resident maintenance service requests, responding to resident complaints and concerns, planning resident activities, and providing exceptional resident communication.
Supervise the apartment turnover process (including move‑in/move‑out).
#J-18808-Ljbffr
Community Manager- Baltimore Region, MD
Full Time Baltimore, MD, US
The Community/Property Manager is responsible/accountable for day-to-day operation of their designated communities and overseeing/maximizing the occupancy levels and value of their portfolio. Additionally, the Community/Property Manager is responsible to provide management, direction, and leadership to direct reports and ensure the community is maintained and operated in accordance with OneWall Communities objectives and regulatory requirements.
Essential Duties and Responsibilities:
Manage and oversee all operations including property maintenance, capital improvements, rent collections, lease administration, budgeting and marketing.
Develop, mentor, lead, and manage a high‑performing cohesive team.
Maintain accurate records of all community transactions and submit them on a timely basis (e.g., rent rolls, delinquency reports, move‑in/move‑out reports).
Assist in the preparation and development of the annual property management operating budget.
Maximize rental revenue by maintaining high occupancy and reducing vacancy loss, bad debt loss, and concessions.
Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner.
Generate necessary legal action, documents, and processes in accordance with state and company guidelines.
Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance.
Ensure that A/P invoices are submitted to the corporate office for payment; handle petty cash and all funds.
Continuously monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to provide up‑to‑date and accurate information when requested.
Confirm all leases and corresponding paperwork are completed and input into the property management software system accurately and on a timely basis.
Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis.
Lead the emergency team for the community and ensure proper response and handling of all community emergencies with staff, residents, and buildings within company guidelines to minimize liabilities (e.g., criminal activity, employee/resident injuries, fires, floods, freezes).
Develop and/or implement resident retention programs (e.g., resident functions, special promotions, monthly newsletters).
Ensure all administrative processes involving personnel are handled on a timely basis (e.g., performance evaluations, salary reviews, timesheets, change of status forms).
Maintain community appearance and ensure repairs are noted and completed on a timely basis, requiring regular community inspections and tours.
Ensure that all service requests are recorded and communicated appropriately to maintenance.
Responsible for ensuring that all personnel in all departments operate within OSHA standards and company safety policies at all times.
Provide resident services, including following up on 100% of resident maintenance service requests, responding to resident complaints and concerns, planning resident activities, and providing exceptional resident communication.
Supervise the apartment turnover process (including move‑in/move‑out).
#J-18808-Ljbffr