Studio Concierge Job at Body Fit Training at the Grove in Austin
Body Fit Training at the Grove, Austin, TX, United States
Job Title: Studio Concierge
Location: Body Fit Training (BFT) The Grove
Job Type: Part-Time
Compensation: $15/hour
About BFT The Grove
Body Fit Training (BFT) The Grove is a community-driven, science-backed group fitness studio focused on helping members feel stronger, more confident, and supported at every stage of their fitness journey. We pride ourselves on delivering a premium, welcoming experience the moment someone walks through our doors.
Role Overview
The Studio Concierge is the first and last point of contact for members and guests. This role is centered on hospitality, connection, and creating an exceptional studio experience — not sales . The ideal candidate is warm, personable, detail-oriented, and genuinely enjoys connecting with people.
While this role does not include direct sales responsibilities, the Studio Concierge plays a key role in building relationships and seamlessly passing interested prospects to the Studio Manager and/or Head Coach for next steps.
Key Responsibilities
Guest Experience & Hospitality
Greet all members and guests with warmth, enthusiasm, and professionalism
Create a welcoming, inclusive, and high-energy studio environment
Ensure every guest feels seen, supported, and excited to be at BFT
Check in with members after class to ensure they had a fantastic experience
Prospect Support (Non-Sales)
Engage in genuine, friendly conversations with prospective members
Conduct studio tours for first-time visitors and guests
Introduce prospects to coaches and studio leadership
Effectively “volley” interested prospects to the Studio Manager and/or Head Coach
Studio Operations & Presentation
Set up and assist with heart rate monitors
Maintain studio cleanliness and organization
Wash, fold, and restock towels throughout shifts
Ensure lobby, workout space, and common areas are clean, inviting, and well-stocked
Team Collaboration
Communicate guest feedback and observations to coaches and management
Support coaches during busy class times as needed
Uphold BFT brand standards and studio culture at all times
Qualifications
Friendly, outgoing, and approachable personality
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Dependable, punctual, and professional
Passion for fitness, wellness, or community is a plus (but not required)
Must be able to work early mornings, evenings, and/or weekends
What We Offer
Competitive hourly pay at $15/hour
Flexible part-time schedule
Fun, energetic, and supportive team environment
Opportunity to be part of a growing fitness community
Complimentary or discounted studio perks (if applicable)
Why You’ll Love This Role
If you love people, thrive in a community-focused environment, and take pride in creating memorable experiences — this role is for you. The Studio Concierge is essential to the heartbeat of BFT The Grove and plays a huge role in how members feel about our studio.
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Location: Body Fit Training (BFT) The Grove
Job Type: Part-Time
Compensation: $15/hour
About BFT The Grove
Body Fit Training (BFT) The Grove is a community-driven, science-backed group fitness studio focused on helping members feel stronger, more confident, and supported at every stage of their fitness journey. We pride ourselves on delivering a premium, welcoming experience the moment someone walks through our doors.
Role Overview
The Studio Concierge is the first and last point of contact for members and guests. This role is centered on hospitality, connection, and creating an exceptional studio experience — not sales . The ideal candidate is warm, personable, detail-oriented, and genuinely enjoys connecting with people.
While this role does not include direct sales responsibilities, the Studio Concierge plays a key role in building relationships and seamlessly passing interested prospects to the Studio Manager and/or Head Coach for next steps.
Key Responsibilities
Guest Experience & Hospitality
Greet all members and guests with warmth, enthusiasm, and professionalism
Create a welcoming, inclusive, and high-energy studio environment
Ensure every guest feels seen, supported, and excited to be at BFT
Check in with members after class to ensure they had a fantastic experience
Prospect Support (Non-Sales)
Engage in genuine, friendly conversations with prospective members
Conduct studio tours for first-time visitors and guests
Introduce prospects to coaches and studio leadership
Effectively “volley” interested prospects to the Studio Manager and/or Head Coach
Studio Operations & Presentation
Set up and assist with heart rate monitors
Maintain studio cleanliness and organization
Wash, fold, and restock towels throughout shifts
Ensure lobby, workout space, and common areas are clean, inviting, and well-stocked
Team Collaboration
Communicate guest feedback and observations to coaches and management
Support coaches during busy class times as needed
Uphold BFT brand standards and studio culture at all times
Qualifications
Friendly, outgoing, and approachable personality
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Dependable, punctual, and professional
Passion for fitness, wellness, or community is a plus (but not required)
Must be able to work early mornings, evenings, and/or weekends
What We Offer
Competitive hourly pay at $15/hour
Flexible part-time schedule
Fun, energetic, and supportive team environment
Opportunity to be part of a growing fitness community
Complimentary or discounted studio perks (if applicable)
Why You’ll Love This Role
If you love people, thrive in a community-focused environment, and take pride in creating memorable experiences — this role is for you. The Studio Concierge is essential to the heartbeat of BFT The Grove and plays a huge role in how members feel about our studio.
#J-18808-Ljbffr