Senior Product Manager - Cloud Storage

Job Description and Requirement

Role Responsibilities:

Customer Centric

• Connect with external and internal customers to gain a deep understanding of their workflows and needs andvalidateour approach to addressing them.

• Collaborate with engineering to address workflows and pain points across various customer segments and personas.

• Provide recommendations based on customer data and insights, ensuring alignment with evolving industry standards and customer expectations.

Product Leadership

• Own the product roadmap and backlog forUnstructured Storage

• Workdirectly withProductLeads to help build astrategy and goals for their product(s).

• Track andreportson key product metrics that are relevant to your domain and expected outcomes.

• Facilitate cross-functional communication to align stakeholders on priorities and outcomes across infrastructure domains.

Technical Leadership

• Work closely with your Engineering counterparts to ensure that the team deliversa product that meets our scalability, reliability, usability, observability,efficiencyand performance standards.

• Be well versed in technical aspects of cloud platform architecture with deeper technical understanding to communicate with development team members and make informed decisions aboutthe productdevelopment.

• Possess the technical acumen needed to understand the technical challenges faced by the team, the root cause ofincidentsand propose effective solutions for them.

• Engage indeep technical discussions with Engineering Managers and Technical Architects to understand the implications that future work could have on your product and customers.

Product Implementation

• Break down complex projects into iterative releases, ensuring measurable milestones for improved system performance and scalability.

• Anticipate and address dependencies across teams to solve challenges collaboratively.

• Develop customer-facing documentation and release notes specifically related to platform updates and improvements.

• Work with internal stakeholders to align go-to-market strategies for new infrastructure capabilities, ensuring a seamless rollout to customers.

Minimum qualifications:

• 7+ years of experience in product management building and delivering custom software

• 1+ years of experience inspiring, managing, and coaching Product Owners as direct reports

• Demonstrated strong execution skills, with the ability to manage multiple initiatives and priorities simultaneously

• Detailoriented whilemaintainingfocus on strategicobjectivesand longterm outcomes

• Excellent communicator and presenter, with strong written and verbal communication skills

• Solid understanding of the software development lifecycle and Agile methodologies

• Bachelor's degree in Business, Computer Science, Engineering, Design, or comparable practical experience

Preferred Qualifications

• Experience building and scaling products in largescale SaaS or enterprise software environments, ideally supporting complex or missioncritical use cases

• Technical background in Computer Science, Engineering, Data Science, or equivalent handson experience working closely with technical platforms and systems

• Strong understanding of cloud infrastructure technologies, including distributed systems and their operational challenges

• Experience working at the intersection of productandengineering with a proven ability to thrive in highly crossfunctional environments

• Excitement for solving complex infrastructure and data management problems in a highdemand SaaS environment

• Proven ability to analyze product and platform metrics tomonitorsystem health, forecast scaling needs, andoptimizecost efficiency

• Experience delivering features and platform capabilities from ideation through implementation, aligning customer needs with business and technical constraints

• Ability to clearly articulate infrastructureand platformfocused strategies to both technical and nontechnical audiences