Rowan is hiring: Piercing Studio Nurse in Houston
Rowan, Houston, TX, United States
Overview At Rowan, we are about making ear piercing experiences a celebration full of joy. Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party!
About This Role:
Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your nursing skills and expertise to perform piercings with care and precision. Nurses support Rowan’s clinical piercing services and help make each piercing a memorable milestone.
What you’ll do:
Customer Service
Create magical and memorable customer experiences by combining clinical care with a celebratory atmosphere during each piercing session.
Ensure customer safety and comfort and smooth flow of customer care.
Provide confident, clear, and professional communication with clients throughout their piercing experience.
Create a comforting atmosphere for customers, easing concerns to ensure a relaxed piercing experience.
Educate customers on aftercare, promoting Rowan's After Care to support healing and well-being.
Conduct a thorough ear evaluation to find the best earring placement and offer personalized styling advice.
Actively monitor the customer experience, addressing issues to maintain Rowan's clinical piercing standards.
Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring surfaces, instruments, and supplies are clean and properly sanitized.
Use knowledge of skin care and infection control to provide professional piercing services.
Studio Support
Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.
Flexibility to fill shifts as needed.
May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.
Stay attentive to anything that could impact the customer experience and report issues to management while collaborating to resolve them.
Inventory and Supplies
Ensure all piercing stations and supplies are stocked and ready for customer needs.
Ensure safety and cleanliness by sterilizing jewelry and piercing instruments.
Studio Operations
Follow state, federal, and CDC guidelines to ensure a sanitary and safe piercing experience.
Sales
Support studio metrics, including revenue growth, efficiency in piercing services, increasing average order value, and boosting sales.
Educate customers on Rowan After Care and the benefits of additional hypoallergenic jewelry to promote healing.
Reporting and Communication
Address operational concerns quickly and escalate as needed, ensuring clear communication with management and team members to implement solutions efficiently.
What you bring to the table
Required Certifications: Active RN or LPN/LVN License.
Professional and engaging customer care approach.
Warm, friendly, team player with an entrepreneurial spirit.
Excited to create celebratory, memorable experiences for customers.
Skilled in providing both technical and non-technical information to customers and community members.
Interest in working in a retail environment with sales goals.
Attention to detail.
Availability to work a flexible schedule, including peak times such as holidays and weekends.
Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.
Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.
Nurse Benefits & Perks Compensation: $24-49 per hour, consisting of a $24 base wage plus an estimated $25 per hour in tips once fully trained.
Tips are customer-provided and are not guaranteed; nurses keep 100% of earned tips where allowed by location.
Ongoing training and career pathways to grow your nursing career at Rowan.
Paid accrued vacation and sick time for full-time employees.
Medical/Dental/Vision health plans for full-time employees.
Employee Assistance Program (EAP) resources.
401k and Roth IRA plans.
Generous employee discounts on products and services.
Team member referral bonus plan for studio positions.
Check us out on CBS News and other media features for context on our approach to nursing and piercing, noting our inclusive culture and media coverage.
About Us Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses and celebration to every guest with our joyful approach to piercings and jewelry. We operate brick-and-mortar locations across the US and believe every ear piercing is a milestone to celebrate. We stand for “Piercing for All.”
Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, sexual orientation, gender identity, age, military or veteran status, or any other characteristic protected by law.
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About This Role:
Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your nursing skills and expertise to perform piercings with care and precision. Nurses support Rowan’s clinical piercing services and help make each piercing a memorable milestone.
What you’ll do:
Customer Service
Create magical and memorable customer experiences by combining clinical care with a celebratory atmosphere during each piercing session.
Ensure customer safety and comfort and smooth flow of customer care.
Provide confident, clear, and professional communication with clients throughout their piercing experience.
Create a comforting atmosphere for customers, easing concerns to ensure a relaxed piercing experience.
Educate customers on aftercare, promoting Rowan's After Care to support healing and well-being.
Conduct a thorough ear evaluation to find the best earring placement and offer personalized styling advice.
Actively monitor the customer experience, addressing issues to maintain Rowan's clinical piercing standards.
Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring surfaces, instruments, and supplies are clean and properly sanitized.
Use knowledge of skin care and infection control to provide professional piercing services.
Studio Support
Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.
Flexibility to fill shifts as needed.
May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions.
Stay attentive to anything that could impact the customer experience and report issues to management while collaborating to resolve them.
Inventory and Supplies
Ensure all piercing stations and supplies are stocked and ready for customer needs.
Ensure safety and cleanliness by sterilizing jewelry and piercing instruments.
Studio Operations
Follow state, federal, and CDC guidelines to ensure a sanitary and safe piercing experience.
Sales
Support studio metrics, including revenue growth, efficiency in piercing services, increasing average order value, and boosting sales.
Educate customers on Rowan After Care and the benefits of additional hypoallergenic jewelry to promote healing.
Reporting and Communication
Address operational concerns quickly and escalate as needed, ensuring clear communication with management and team members to implement solutions efficiently.
What you bring to the table
Required Certifications: Active RN or LPN/LVN License.
Professional and engaging customer care approach.
Warm, friendly, team player with an entrepreneurial spirit.
Excited to create celebratory, memorable experiences for customers.
Skilled in providing both technical and non-technical information to customers and community members.
Interest in working in a retail environment with sales goals.
Attention to detail.
Availability to work a flexible schedule, including peak times such as holidays and weekends.
Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus.
Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.
Nurse Benefits & Perks Compensation: $24-49 per hour, consisting of a $24 base wage plus an estimated $25 per hour in tips once fully trained.
Tips are customer-provided and are not guaranteed; nurses keep 100% of earned tips where allowed by location.
Ongoing training and career pathways to grow your nursing career at Rowan.
Paid accrued vacation and sick time for full-time employees.
Medical/Dental/Vision health plans for full-time employees.
Employee Assistance Program (EAP) resources.
401k and Roth IRA plans.
Generous employee discounts on products and services.
Team member referral bonus plan for studio positions.
Check us out on CBS News and other media features for context on our approach to nursing and piercing, noting our inclusive culture and media coverage.
About Us Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses and celebration to every guest with our joyful approach to piercings and jewelry. We operate brick-and-mortar locations across the US and believe every ear piercing is a milestone to celebrate. We stand for “Piercing for All.”
Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, sexual orientation, gender identity, age, military or veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr