Mattamy Homes is hiring: Design Studio Consultant in Dallas
Mattamy Homes, Dallas, TX, United States
What you’ll do
Contact buyers to schedule Design Studio appointments
Strong attention to detail
Very organized and task oriented
Review selected and available options on floor plans with homeowners and explain standards and upgrades to these items
Communicate features, advantages and benefits associated with various upgrades and identify opportunities to sell upgrades through effective questioning and listening skills
Accurately interpret homeowners’ requests and produce necessary documentation to ensure all selections are properly communicated to trades
Keep buyer contact log, Design appointment tracker, and input Design appointment dates into JDE
Process files, late changes, adds/revisions, and generates paperwork for the field
Create Design diagrams and presentations. (Power Point and or Adobe)
Hosts Preview Days: greeting buyers, maintaining preview day brochures, buyer check in sheet and price lists, etc.
Resolve issues with homebuyers, either in-person, over email or on the telephone
Act as liaison between field personnel and Design Center by answering questions from builders, sales consultants, and vendors promptly
Set up and maintain buyers’ files electronically
Assist in keeping product reference information current, including tear sheets/PDF’s of current materials offered
Prepare all final documentation including color selections, waivers, design deposits and amendments
Ensure paperwork is accurate, audited, and clear stated and distributed in a timely manner
Follow up on any outstanding issues in a timely fashion
Respond to any concerns or questions that arise from either homeowner, construction site, or customer service and provide quick responses and effective solutions
Attend Divisional Quarterly Meetings and Homeowner Orientations when necessary
Perform other related duties as assigned, especially administrative
Perform monthly field visits to ensure quality and correct work is being performed
Maintenance and upkeep of showroom including opening and closing checklists, snacks and beverages stocked and all materials put away prior to the end of each day
What you’ll bring
Bachelor’s degree in Interior Design or relevant major preferred, or minimum equivalent experience required
2+ years of experience in a Design Center environment, preferably in new home construction
Proficient in reading blueprints, preferred
Intermediate level of computer skills and system knowledge
Proficient in Excel
Experience with Power Point and Adobe or similar programs preferred
Knowledge of JDE and Hyphen Solutions is preferred
Proficiency in Math; Accounting experience preferred for Senior Administrator position
Outstanding Interpersonal and Customer Service skills, and a high degree of professionalism
Strong written/verbal communication skills to include a clear and professional phone voice
Ability to communicate effectively with confidence and professionalism
Frequent contact with new homebuyers, subcontractors, vendors and employees at all levels of the organization
Team player; with demonstrated ability to work within cross-functional teams, in a support role
Accurate; with keen attention to detail in every aspect of the job
Self-directed; takes initiative, proactively addresses problems; can work independently with minimal oversight
Highly organized with the ability to prioritize projects and meet deadlines, with multiple interruptions
Strong selling and presentation skills
Good organizational and time management skills
Strong communication skill – verbal and written – in particular good listening skills
Ability to multi-task with flexibility in work style
Ability to work both as part of a team and independently
Available to work flexible hours as needed
Physical requirements
This job operates in a professional office environment, which may be located at a model home, sales office, or sales center
Must be able to be on your feet approx. 50% or more of the day
Must have reliable transportation and a valid driver’s license
Must be willing to travel to communities and other offices as needed
Must be able to lift up to 20 lbs.
This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets
Must be able to climb stairs and walk on uneven terrain when visiting homes and home sites
Some filing is required, which would require the ability to move files, open filing cabinets and bend or stand as necessary
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Benefits
3 weeks of company paid vacation + 1 week of company paid time off + 1 week of sick time + 1 wellness day
Health, Dental and Vision Insurance
Life Insurance and Short/Long Term Disability
Flex Spending, 401K with Company Matching and Tuition Reimbursement
Entertainment Discounts, Employee Home Ownership Program and Company-wide Volunteer Program
Mattamy Homes is an equal employment opportunity employer and does not discriminate on the basis of age, race, color, citizenship, religion, sex, national origin, disability or with respect to any other status protected under federal, state, and local laws or ordinances. Equal access to programs, services, and employment is available to all persons.
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Contact buyers to schedule Design Studio appointments
Strong attention to detail
Very organized and task oriented
Review selected and available options on floor plans with homeowners and explain standards and upgrades to these items
Communicate features, advantages and benefits associated with various upgrades and identify opportunities to sell upgrades through effective questioning and listening skills
Accurately interpret homeowners’ requests and produce necessary documentation to ensure all selections are properly communicated to trades
Keep buyer contact log, Design appointment tracker, and input Design appointment dates into JDE
Process files, late changes, adds/revisions, and generates paperwork for the field
Create Design diagrams and presentations. (Power Point and or Adobe)
Hosts Preview Days: greeting buyers, maintaining preview day brochures, buyer check in sheet and price lists, etc.
Resolve issues with homebuyers, either in-person, over email or on the telephone
Act as liaison between field personnel and Design Center by answering questions from builders, sales consultants, and vendors promptly
Set up and maintain buyers’ files electronically
Assist in keeping product reference information current, including tear sheets/PDF’s of current materials offered
Prepare all final documentation including color selections, waivers, design deposits and amendments
Ensure paperwork is accurate, audited, and clear stated and distributed in a timely manner
Follow up on any outstanding issues in a timely fashion
Respond to any concerns or questions that arise from either homeowner, construction site, or customer service and provide quick responses and effective solutions
Attend Divisional Quarterly Meetings and Homeowner Orientations when necessary
Perform other related duties as assigned, especially administrative
Perform monthly field visits to ensure quality and correct work is being performed
Maintenance and upkeep of showroom including opening and closing checklists, snacks and beverages stocked and all materials put away prior to the end of each day
What you’ll bring
Bachelor’s degree in Interior Design or relevant major preferred, or minimum equivalent experience required
2+ years of experience in a Design Center environment, preferably in new home construction
Proficient in reading blueprints, preferred
Intermediate level of computer skills and system knowledge
Proficient in Excel
Experience with Power Point and Adobe or similar programs preferred
Knowledge of JDE and Hyphen Solutions is preferred
Proficiency in Math; Accounting experience preferred for Senior Administrator position
Outstanding Interpersonal and Customer Service skills, and a high degree of professionalism
Strong written/verbal communication skills to include a clear and professional phone voice
Ability to communicate effectively with confidence and professionalism
Frequent contact with new homebuyers, subcontractors, vendors and employees at all levels of the organization
Team player; with demonstrated ability to work within cross-functional teams, in a support role
Accurate; with keen attention to detail in every aspect of the job
Self-directed; takes initiative, proactively addresses problems; can work independently with minimal oversight
Highly organized with the ability to prioritize projects and meet deadlines, with multiple interruptions
Strong selling and presentation skills
Good organizational and time management skills
Strong communication skill – verbal and written – in particular good listening skills
Ability to multi-task with flexibility in work style
Ability to work both as part of a team and independently
Available to work flexible hours as needed
Physical requirements
This job operates in a professional office environment, which may be located at a model home, sales office, or sales center
Must be able to be on your feet approx. 50% or more of the day
Must have reliable transportation and a valid driver’s license
Must be willing to travel to communities and other offices as needed
Must be able to lift up to 20 lbs.
This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets
Must be able to climb stairs and walk on uneven terrain when visiting homes and home sites
Some filing is required, which would require the ability to move files, open filing cabinets and bend or stand as necessary
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Benefits
3 weeks of company paid vacation + 1 week of company paid time off + 1 week of sick time + 1 wellness day
Health, Dental and Vision Insurance
Life Insurance and Short/Long Term Disability
Flex Spending, 401K with Company Matching and Tuition Reimbursement
Entertainment Discounts, Employee Home Ownership Program and Company-wide Volunteer Program
Mattamy Homes is an equal employment opportunity employer and does not discriminate on the basis of age, race, color, citizenship, religion, sex, national origin, disability or with respect to any other status protected under federal, state, and local laws or ordinances. Equal access to programs, services, and employment is available to all persons.
#J-18808-Ljbffr