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Storage Support System Administrator II and III

TAP Engineering, Salt Lake City, UT, United States


Overview

Storage Support System Administrator II / III

Job ID: TAP00153
Position: System Administrator II / III
Location: Bluffdale, UT
Category: Technical
Clearance Requirement: Active TS/SCI with Polygraph (most recent poly within the last 7 years)
Certification Requirement: DoD 8570 IAT II (Required)
Education Requirement: B.S. in technical discipline
Experience Requirement: Level II: 5+ with degree, 10+ without degree. Level III: 10+ with degree, 15+ without degree.
Compensation Range: 83,000-158,000K
Position Overview
TAP Engineering is seeking

System Administrators at the II and III levels

to provide enterprise and HPC-focused Storage Sustainment support in large-scale, mission-critical environments. This role is responsible for the sustainment of the

entire storage environment

across

two geographically dispersed locations , supporting heterogeneous, multi-vendor high-performance storage platforms, mass storage subsystems, and fiber channel interconnection fabrics.
This position operates in a complex computing environment and requires strong troubleshooting skills, operational discipline, and the ability to support mission-critical systems with high availability requirements.

Technical Environment

Multi-vendor high-performance storage platforms

Mass storage subsystems

Fiber Channel interconnection fabrics

Heterogeneous storage environments

Linux, Unix, and Windows operating systems

Client/server, storage, and network devices

Enterprise and HPC computing environments

Storage management and monitoring tools

Key Responsibilities (All Levels)

Provide support for the implementation, troubleshooting, and maintenance of IT systems

Support day-to-day operations, monitoring, and incident response for storage environments

Manage and sustain enterprise and HPC storage systems

Support client/server, storage, and network devices

Provide Tier 1 and Tier 2 support based on experience level

Escalate issues appropriately and communicate status to Government and internal stakeholders

Support dispatch operations for hardware-related issues and remain engaged through resolution

Optimize system performance and resource utilization

Perform system capacity analysis and planning

Provide detailed troubleshooting and root cause analysis

Document system configurations, procedures, and sustainment activities

Follow Government-defined ticketing, change management, and operational procedures

Maintain accurate system documentation and records

Level Differentiation
System Administrator II (Mid-Level)

Focus: Independent operations, Tier 2 ownership, and advanced troubleshooting

Independently administers enterprise and HPC storage systems

Provides Tier 1 and Tier 2 support, including advanced troubleshooting

Performs root cause analysis and remediation

Manages daily configuration and operational health of storage environments

Supports multi-vendor storage platforms and fiber channel fabrics

Executes storage deployments, upgrades, and transitions

Provides detailed analysis and feedback for escalated incidents

Serves as an escalation point for junior staff

System Administrator III (Senior / SME)

Focus: Technical leadership, architecture, and complex problem resolution

Serves as a technical lead and subject matter expert for storage environments

Resolves highly complex storage, system, and integration issues

Supports storage system design, architecture, and long-term planning

Analyzes system interdependencies within enterprise and HPC environments

Leads major incident response efforts

Performs long-term capacity planning and optimization

Provides detailed technical analysis and reporting for escalated issues

Mentors junior administrators

Acts as the final technical escalation authority

Required Qualifications (All Levels)

Active TS/SCI clearance with Full Scope Polygraph (most recent poly within the last 7 years)

DoD 8570 IAT II certification

Experience administering Linux-, Unix-, or Windows-based systems

Experience supporting enterprise or HPC storage environments

Strong troubleshooting and documentation skills

Strong verbal and written communication skills

Ability to support mission-critical systems in a 24/7 operational environment (as required)

Ability to collaborate with Government and contractor personnel

Benefits Overview
TAP Engineering offers a comprehensive and competitive benefits package, including:

Paid Time Off:

15–25 days annually based on tenure, plus 11 paid holidays (never use-or-lose)

Retirement:

Up to 15% employer contribution to a 401(k) through match and profit sharing

Medical Coverage:

Free medical insurance for employees, with optional buy-up plans for dependents

Dental & Vision:

Employer-paid plans with optional enhancements

Insurance Coverage:

Employer-paid life insurance, AD&D, short-term disability, and long-term disability

Flexible Spending Accounts:

Healthcare and dependent care FSAs

Tuition Reimbursement:

Up to $36,000 per year for approved coursework

Additional Benefits:

Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel support

Performance-Based Rewards:

Merit increases, performance bonuses, and referral bonuses

Clearance Requirement
This position requires the ability to obtain and maintain a

Top Secret/SCI security clearance with Full Scope Polygraph , based on a current Single Scope Background Investigation (SSBI/SBI). Clearance and polygraph processing will be completed by the U.S. Government.

U.S. citizenship

Favorable criminal history review

Education verification

Drug and substance use review

Credit history review

Subject interview

Additional Information
By submitting your resume for this position, you acknowledge and agree that TAP Engineering may share your resume and related application materials with its subsidiaries and affiliated companies for consideration for other available positions.

TAP Engineering is an

Equal Opportunity/Affirmative Action Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.

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