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System Administrator ZIP and Ironclad

SVK Technology Solutions Inc, Jersey City, NJ, United States


Overview

Role :

System Administrator With ZIP and Ironclad
Engagement :

Contract (12 months)
Location :

Remote
Responsibilities

System Administration:

Manage user provisioning, de-provisioning, and RBAC across Zip, Coupa, and CLM platforms to ensure security compliance.
Workflow Configuration:

Design and configure complex approval routing logic and dynamic intake forms based on spend thresholds, department, or legal requirements.
Cross-Functional Partnership:

Act as the primary liaison between IT and Finance, Legal, and Procurement teams, translating their business processes into technical system requirements.
Integration Monitoring:

Oversee and troubleshoot API connections and data syncs between procurement tools and downstream systems (e.g., ERP, HRIS, or Slack).
CLM Management:

Collaborate with Legal Operations to maintain digital contract templates, clause libraries, and e-signature workflows within the CLM system.
Technical Support:

Provide Tier 1 & Tier 2 support for business users, resolving issues related to login, workflow stalls, or error messages.
Vendor Onboarding:

Configure and maintain vendor management modules, ensuring seamless data capture and risk assessment during the onboarding process.
Release Management:

Test and deploy system updates, patches, and new features from vendors, managing change control to minimize disruption to business users.
Documentation & Training:

Create and update Standard Operating Procedures (SOPs) and user guides to assist with onboarding new employees and driving system adoption.
Data & Reporting:

Build dashboards and conduct regular system audits to monitor data integrity, system health, and key performance metrics (e.g., approval cycle times).

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