Community Support Specialist
Little Friends, Inc., Warrenville, IL, United States
Overview
Description: We’re seeking an experienced Support Specialist to support our growing team. This position requires a thorough understanding of our product offerings and established support processes and procedures. The successful candidate will be familiar with troubleshooting basic software problems, working in a fast-paced team environment, and handling multiple priorities at the same time.
Responsibilities
Key Responsibilities:
You are the primary direct care staff for assigned adult individuals with the responsibility of ensuring that goals and objectives in the Individual Support Plan (ISP) are completed.
Work with other Support Staff in the home to assist in the completion of day to day tasks, such as budgeting, menu planning, community outings with the people that we serve.
Establishing a secure, positive environment that nurtures the individuals\' needs, self-expression, and goals
Perform all the standard DSP responsibilities as well (as seen below)
DSP Responsibilities
Overseeing the individuals we serve and taking care of their needs, and performing housekeeping duties as necessary
Delivering individualized training and care for the individuals in compliance with healthcare professionals’ instructions and other specific guidelines.
Advancing individuals\' decision-making, productivity, and participation in a range of activities.
Promoting independence in daily activities, such as work, learning, and leisure.
Facilitate individuals\' inclusion in the community\'s experiences and activities.
Maintaining knowledge of individuals’ ISP requirements and needs
Complying with Little Friends policies and procedures
Maintaining documentation in compliance with company procedures.
Operating facility\'s vehicles in compliance with company policies and governmental statutes
Shopping for groceries and preparing meals that meet specific client dietary needs
Encouraging client engagement in social networks and communities
Other duties as required
Wage Transparency
WAGE TRANSPARENCY NOTIFICATION
Little Friends, Inc., in compliance with House Bill 3129 regarding Pay Transparency, is committed to providing salary and benefits information for all open positions. Please note that all disclosed compensation rates for this role will be determined based on required qualifications, experience, education, skill, training, certifications, and seniority. Little Friends, Inc. also has the right to offer candidates appropriate compensation rates, determined by the employer, commensurate with the applicant’s qualifications, experience, education, skill, training, certifications, or seniority.
Job Details
Job Type: Full-time
Schedule: Mon-Fri 2p-10p
Pay: $23.85 per hour
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance
Requirements
Requirements
- Must be at least 21 years of age
- Must have a valid Illinois driver\'s license
- Must have a good driving record (no more than 2 accidents in the last 5 years)
- DSP/Residential Care experience preferred
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Description: We’re seeking an experienced Support Specialist to support our growing team. This position requires a thorough understanding of our product offerings and established support processes and procedures. The successful candidate will be familiar with troubleshooting basic software problems, working in a fast-paced team environment, and handling multiple priorities at the same time.
Responsibilities
Key Responsibilities:
You are the primary direct care staff for assigned adult individuals with the responsibility of ensuring that goals and objectives in the Individual Support Plan (ISP) are completed.
Work with other Support Staff in the home to assist in the completion of day to day tasks, such as budgeting, menu planning, community outings with the people that we serve.
Establishing a secure, positive environment that nurtures the individuals\' needs, self-expression, and goals
Perform all the standard DSP responsibilities as well (as seen below)
DSP Responsibilities
Overseeing the individuals we serve and taking care of their needs, and performing housekeeping duties as necessary
Delivering individualized training and care for the individuals in compliance with healthcare professionals’ instructions and other specific guidelines.
Advancing individuals\' decision-making, productivity, and participation in a range of activities.
Promoting independence in daily activities, such as work, learning, and leisure.
Facilitate individuals\' inclusion in the community\'s experiences and activities.
Maintaining knowledge of individuals’ ISP requirements and needs
Complying with Little Friends policies and procedures
Maintaining documentation in compliance with company procedures.
Operating facility\'s vehicles in compliance with company policies and governmental statutes
Shopping for groceries and preparing meals that meet specific client dietary needs
Encouraging client engagement in social networks and communities
Other duties as required
Wage Transparency
WAGE TRANSPARENCY NOTIFICATION
Little Friends, Inc., in compliance with House Bill 3129 regarding Pay Transparency, is committed to providing salary and benefits information for all open positions. Please note that all disclosed compensation rates for this role will be determined based on required qualifications, experience, education, skill, training, certifications, and seniority. Little Friends, Inc. also has the right to offer candidates appropriate compensation rates, determined by the employer, commensurate with the applicant’s qualifications, experience, education, skill, training, certifications, or seniority.
Job Details
Job Type: Full-time
Schedule: Mon-Fri 2p-10p
Pay: $23.85 per hour
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance
Requirements
Requirements
- Must be at least 21 years of age
- Must have a valid Illinois driver\'s license
- Must have a good driving record (no more than 2 accidents in the last 5 years)
- DSP/Residential Care experience preferred
#J-18808-Ljbffr