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Associate Community Manager

Edward Rose & Sons, LLC, Kentwood, MI, United States


Description
Start with a job, stay for a career.
For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work.

We are currently looking for an Associate Community Manager to join our on-site community team to help support a positive experience for our residents.

What are the responsibilities of an Associate Community Manager?

Responsible for all activities related to apartment rentals, including generating and handling traffic, leasing apartments, qualifying prospective residents, preparing lease documentation, and completing move-in and move-outprocedures

Oversee assigned department(s) and work cohesively with supervisors to ensure each team’s success in their day-to-day operations

Promote high quality customer service through team development initiatives

Consistently review and develop the team on technical and administrative processes

Interview and hire qualified candidates

Successfully acclimate new hires into their roles

Successfully evaluate and resolve resident concerns in a timely manner

Identify areas for improvement and suggest practical updates to enhance resident retention and revenue

Evaluate contractor projects upon completion to ensure high quality and contract compliance

Assist the Property Manager with accurate and timely report submission

Accurately prepare and submit communications to the collections department

Participate in organizing and facilitating community events and other special projects as assigned

Note repairs, replacements needed and appropriate charges for resident damages upon move out.

What are the role requirements?

Bachelor’s degree is preferred

Previous experience in a supervisory role is preferred

Previous sales or customer service experience is required

Previous experience in multi-family property management is preferred

Previous leasing experience is preferred

Must be proficient with Microsoft Office programs

Experience using Yardi Voyager or related property management software is preferred

Maintain a professional appearance following team dress code policy

Must be flexible with work schedule. Weekend hours may be assigned

Have reliable transportation and valid driver’s license

What's in it for you?

Comprehensive benefits package, including 401(k) with company match

On the job training and development

Generous paid time off programs

Competitive compensation plan with bonus opportunitiesGreat work environment

Opportunities for advancement

Discounted apartment home

Compensation: Starting at $24.57 per hour or higher, based on experience.

Grow a Career with Edward Rose & Sons!

Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business.

Our Mission, Vision, and Values:

We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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