
Full-time Call Center Operator
Gossett Motor Cars, Memphis, TN, United States
Gossett Motors
One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and are seeking a professional individual with the aptitude to become part of the retail automotive industry. We are searching for an energetic individual with a positive attitude. We will provide the tools to succeed in a fast-paced work force, you must have a Can-Do attitude to achieve targeted goals.
Job Summary
We are currently seeking a dependable and detail-oriented Full-time Call Center Operator to join our team!
Responsibilities
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Provide basic information to callers who have general inquiries
Assist the Call Center Manager with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Handle customers with integrity and poise and refer customers to the appropriate individual for further communication.
Qualifications
Excellent communication and organizational skills
Experience using Microsoft Office suite
Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
Must be willing to submit to a drug screen and background check
Gossett Motor Cars Benefits
Unsurpassed professional training
Team-oriented environment
Advancement opportunities
Paid training
Paid vacation
13 New Car Brands with more to come
401k (company match)
Medical Insurance
Dental Insurance
Vision Insurance
Life and Disability Coverage
Employee car purchase program
Wellness program
One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and are seeking a professional individual with the aptitude to become part of the retail automotive industry. We are searching for an energetic individual with a positive attitude. We will provide the tools to succeed in a fast-paced work force, you must have a Can-Do attitude to achieve targeted goals.
Job Summary
We are currently seeking a dependable and detail-oriented Full-time Call Center Operator to join our team!
Responsibilities
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Provide basic information to callers who have general inquiries
Assist the Call Center Manager with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Handle customers with integrity and poise and refer customers to the appropriate individual for further communication.
Qualifications
Excellent communication and organizational skills
Experience using Microsoft Office suite
Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
Must be willing to submit to a drug screen and background check
Gossett Motor Cars Benefits
Unsurpassed professional training
Team-oriented environment
Advancement opportunities
Paid training
Paid vacation
13 New Car Brands with more to come
401k (company match)
Medical Insurance
Dental Insurance
Vision Insurance
Life and Disability Coverage
Employee car purchase program
Wellness program