Teller I
Lone Star National Bancshares, South Padre Island, TX, United States
Teller I
South Padre Island - South Padre Island, TX 78597
Job Description
The Teller is responsible for delivering accurate, compliant, and efficient transaction services while providing a positive customer experience. This role requires strong attention to detail, the ability to retain and consistently apply banking procedures, and sound judgment when executing transaction requirements in a regulated environment.
Essential duties include:
Providing a welcoming environment and communicating professionally and effectively with customers and other members of the team
Accurately processing a high volume of customer transactions, including deposits, withdrawals, payments, transfers, and check cashing, verifying endorsements, placing Reg CC holds, cash advances, etc.
Consistently applying banking policies, procedures, and regulatory requirements across a variety of transaction types
Retaining and correctly applying transaction rules, limits, holds, documentation requirements, and exception handling
Performing required verification and control steps to ensure accuracy, compliance, and risk mitigation
Maintaining a balanced cash drawer by accurately accounting for all cash received and disbursed
Managing multiple tasks simultaneously while maintaining focus and accuracy in a fast-paced environment
Identifying discrepancies, exceptions, or potential risks and escalating appropriately
Adhering to all security, audit, and internal control standards
Delivering professional, courteous, and efficient service while managing frequent interruptions
Participating in job specific training and other various bank training programs, as necessary
Maintaining current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per bank policy
Maintaining current knowledge and complying with all federal and state laws and regulations and all established bank policies and procedures, including internal audit controls related to department operations
Maintaining current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
Performing other related duties as required and assigned
Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High school diploma or GED
Prior banking experience required or a Bachelor's Degree
Prior cash-handling experience required
Demonstrated ability to retain, recall, and consistently apply detailed procedural information
Strong attention to detail and ability to maintain focus while performing repetitive and regulated tasks
Ability to follow multi-step processes and exercise judgment within established guidelines
Strong reliability, accountability, and integrity when handling cash and confidential information
Bilingual in English and Spanish required
Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)
South Padre Island - South Padre Island, TX 78597
Job Description
The Teller is responsible for delivering accurate, compliant, and efficient transaction services while providing a positive customer experience. This role requires strong attention to detail, the ability to retain and consistently apply banking procedures, and sound judgment when executing transaction requirements in a regulated environment.
Essential duties include:
Providing a welcoming environment and communicating professionally and effectively with customers and other members of the team
Accurately processing a high volume of customer transactions, including deposits, withdrawals, payments, transfers, and check cashing, verifying endorsements, placing Reg CC holds, cash advances, etc.
Consistently applying banking policies, procedures, and regulatory requirements across a variety of transaction types
Retaining and correctly applying transaction rules, limits, holds, documentation requirements, and exception handling
Performing required verification and control steps to ensure accuracy, compliance, and risk mitigation
Maintaining a balanced cash drawer by accurately accounting for all cash received and disbursed
Managing multiple tasks simultaneously while maintaining focus and accuracy in a fast-paced environment
Identifying discrepancies, exceptions, or potential risks and escalating appropriately
Adhering to all security, audit, and internal control standards
Delivering professional, courteous, and efficient service while managing frequent interruptions
Participating in job specific training and other various bank training programs, as necessary
Maintaining current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per bank policy
Maintaining current knowledge and complying with all federal and state laws and regulations and all established bank policies and procedures, including internal audit controls related to department operations
Maintaining current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
Performing other related duties as required and assigned
Qualifications
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High school diploma or GED
Prior banking experience required or a Bachelor's Degree
Prior cash-handling experience required
Demonstrated ability to retain, recall, and consistently apply detailed procedural information
Strong attention to detail and ability to maintain focus while performing repetitive and regulated tasks
Ability to follow multi-step processes and exercise judgment within established guidelines
Strong reliability, accountability, and integrity when handling cash and confidential information
Bilingual in English and Spanish required
Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)