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Guest Service Agent - DoubleTree by Hilton Alana Waikiki Beach

Hilton Hotels Corporation, Honolulu, HI, United States


Hilton Hotels - - Responsibilities: Greet guests and complete the registration process; Assist guests with check-out and payment processing; Use up-selling techniques to promote hotel services and maximize occupancy; Respond to guest inquiries and resolve issues in a timely manner; Field guest complaints and negotiate solutions for guest satisfaction