Executive Assistant - Cleveland, OH
CENTRO Benefits Research, Cleveland, OH, United States
Executive Assistant
Does your current company inspire you to build, grow, and innovate? Is your passion for making lasting and meaningful change being realized?
The tremendous growth in our business and increasing demand for our services means we are expanding our team in exciting ways. We have the heart of a startup and the backing of an industry leader. This means a unique career opportunity for low-ego professionals looking for a people-first, culture rich work family with which to change the world.
Summary: Reporting to and supporting the President, the Executive Assistant provides executive support in a dynamic working relationship. The Executive Assistant also serves as a liaison to the sales consultant and senior leadership teams; organizes and coordinates client meetings and oversees special projects. The Executive Assistant must be creative and adaptable and enjoy working within a small, entrepreneurial environment that is results-driven and team oriented. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.
Essential Duties and Responsibilities (including but are not limited to):
Executive Support
Completes a broad variety of administrative tasks for the President including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
Plans, coordinates and ensures the President's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the President's time and office.
Communicates directly, and on behalf of the President with leadership teams, clients, carrier partners, and others, on matters related to President's programmatic initiatives.
Researches, prioritizes, and follows up on incoming issues and concerns addressed to the President, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
Provides a bridge for smooth communication between the President's office and internal departments, demonstrating leadership to maintain credibility, trust and support with leadership and external partners.
Works closely and effectively with the President to keep him well-informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the President updated. Provides leadership to build relationships crucial to the success of the organization and manages a variety of special projects for the President, some of which may have organizational impact.
Successfully completes critical aspects of deliverables with a direct approach, including drafting letters of acknowledgement, personal correspondence, and other tasks that facilitate the President's ability to effectively lead the company.
Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
As needed, coordinates with local vendors to host business guests and manages hospitality for guests
Other reasonable duties as need
Senior Management Liaison
Participates as an adjunct member of the Executive Team including assisting in scheduling meetings and attending meetings when required
Assists in coordinating the agenda of senior management team meetings and off sites
Edits and completes first drafts for written communications to clients and strategic partners
Qualifications, Skills and Requirements:
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and donors
Expert-level written and verbal communication skills
Demonstrated proactive approaches to problem solving with strong decision-making capability
Emotional maturity
Highly resourceful team-player, with the ability to also be extremely effective independently
Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.
Forward looking thinker, who actively seeks opportunities and proposes solutions
Education, Training and Experience:
Bachelor's degree preferred, not required
Preferred: Strong work experience: minimum of 2 years of experience supporting C-Level Executives
Experience and interest in internal and external communications, partnership development
Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms.
Other:
Working Conditions
Position is required to work onsite; however, remote work may be permitted when the President is travelling.
Must be willing and able to travel up to 5% of the time
Physical Requirements
Ability to intensely focus and handle stressful situations. Standing, sitting, bending and working at a computer monitor for long periods. Reasonable accommodations can be made to accommodate employees with qualified disabilities who can perform the essential functions of the job and there is no undue hardship created.
Ability to travel to local vendors to assist with hosting business guests.
Conclusion
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed. However, this job description is not intended to be an exhaustive list of responsibilities, duties, and qualifications associated with the position.
Does your current company inspire you to build, grow, and innovate? Is your passion for making lasting and meaningful change being realized?
The tremendous growth in our business and increasing demand for our services means we are expanding our team in exciting ways. We have the heart of a startup and the backing of an industry leader. This means a unique career opportunity for low-ego professionals looking for a people-first, culture rich work family with which to change the world.
Summary: Reporting to and supporting the President, the Executive Assistant provides executive support in a dynamic working relationship. The Executive Assistant also serves as a liaison to the sales consultant and senior leadership teams; organizes and coordinates client meetings and oversees special projects. The Executive Assistant must be creative and adaptable and enjoy working within a small, entrepreneurial environment that is results-driven and team oriented. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.
Essential Duties and Responsibilities (including but are not limited to):
Executive Support
Completes a broad variety of administrative tasks for the President including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
Plans, coordinates and ensures the President's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the President's time and office.
Communicates directly, and on behalf of the President with leadership teams, clients, carrier partners, and others, on matters related to President's programmatic initiatives.
Researches, prioritizes, and follows up on incoming issues and concerns addressed to the President, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
Provides a bridge for smooth communication between the President's office and internal departments, demonstrating leadership to maintain credibility, trust and support with leadership and external partners.
Works closely and effectively with the President to keep him well-informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the President updated. Provides leadership to build relationships crucial to the success of the organization and manages a variety of special projects for the President, some of which may have organizational impact.
Successfully completes critical aspects of deliverables with a direct approach, including drafting letters of acknowledgement, personal correspondence, and other tasks that facilitate the President's ability to effectively lead the company.
Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
As needed, coordinates with local vendors to host business guests and manages hospitality for guests
Other reasonable duties as need
Senior Management Liaison
Participates as an adjunct member of the Executive Team including assisting in scheduling meetings and attending meetings when required
Assists in coordinating the agenda of senior management team meetings and off sites
Edits and completes first drafts for written communications to clients and strategic partners
Qualifications, Skills and Requirements:
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and donors
Expert-level written and verbal communication skills
Demonstrated proactive approaches to problem solving with strong decision-making capability
Emotional maturity
Highly resourceful team-player, with the ability to also be extremely effective independently
Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.
Forward looking thinker, who actively seeks opportunities and proposes solutions
Education, Training and Experience:
Bachelor's degree preferred, not required
Preferred: Strong work experience: minimum of 2 years of experience supporting C-Level Executives
Experience and interest in internal and external communications, partnership development
Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms.
Other:
Working Conditions
Position is required to work onsite; however, remote work may be permitted when the President is travelling.
Must be willing and able to travel up to 5% of the time
Physical Requirements
Ability to intensely focus and handle stressful situations. Standing, sitting, bending and working at a computer monitor for long periods. Reasonable accommodations can be made to accommodate employees with qualified disabilities who can perform the essential functions of the job and there is no undue hardship created.
Ability to travel to local vendors to assist with hosting business guests.
Conclusion
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed. However, this job description is not intended to be an exhaustive list of responsibilities, duties, and qualifications associated with the position.