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Front Desk Agent

Sage Hospitality Group, Napa, CA, United States


Sage Hospitality Group - 3425 Solano Avenue - Responsibilities: Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods; Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures; Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods; Courteously answers inquiries and accepts reservations, both in person and by telephone; Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls