DEPOSIT OPERATIONS SPECIALIST II
SBC FINANCIAL SVC INC., Darien, GA, United States
Deposit Operations Specialist II
The Deposit Operations Specialist II is responsible for a wide range of tasks, including:
Core Operations & Balancing
Perform daily balancing and reconciliation of various deposit-related applications, general ledger accounts, and core system interfaces to ensure accuracy and compliance.
Process incoming and outgoing wire transfers, ensuring all required documentation is complete, transactions are executed accurately, and appropriate compliance checks are performed.
Monitor and manage exception reports from core processing systems and digital banking platforms, resolving discrepancies and escalating issues as necessary.
Debit Card Management
Serve as a primary point of contact for debit card lifecycle management, including ordering, maintenance, and closure of accounts.
Assist with debit card disputes and fraud claims in accordance with Regulation E and network rules, ensuring timely processing and documentation.
Process and maintain limits, restrictions, and general updates on customer debit card accounts within the card processing system.
Digital Products & Customer Service
Provide first-level support and troubleshooting for customers and internal staff regarding the bank's digital products, including online banking, mobile apps, and other services via phone and chat.
Process enrollments and maintenance requests for digital banking services.
Other Tasks & Projects
Assist with departmental projects related to new product implementations, process improvements, regulatory changes and system upgrades.
Help maintain accurate and organized departmental documentation, procedures, and training materials.
Perform other operational tasks as assigned by management.
Southeastern Bank is an Equal Opportunity Employer.
The Deposit Operations Specialist II is responsible for a wide range of tasks, including:
Core Operations & Balancing
Perform daily balancing and reconciliation of various deposit-related applications, general ledger accounts, and core system interfaces to ensure accuracy and compliance.
Process incoming and outgoing wire transfers, ensuring all required documentation is complete, transactions are executed accurately, and appropriate compliance checks are performed.
Monitor and manage exception reports from core processing systems and digital banking platforms, resolving discrepancies and escalating issues as necessary.
Debit Card Management
Serve as a primary point of contact for debit card lifecycle management, including ordering, maintenance, and closure of accounts.
Assist with debit card disputes and fraud claims in accordance with Regulation E and network rules, ensuring timely processing and documentation.
Process and maintain limits, restrictions, and general updates on customer debit card accounts within the card processing system.
Digital Products & Customer Service
Provide first-level support and troubleshooting for customers and internal staff regarding the bank's digital products, including online banking, mobile apps, and other services via phone and chat.
Process enrollments and maintenance requests for digital banking services.
Other Tasks & Projects
Assist with departmental projects related to new product implementations, process improvements, regulatory changes and system upgrades.
Help maintain accurate and organized departmental documentation, procedures, and training materials.
Perform other operational tasks as assigned by management.
Southeastern Bank is an Equal Opportunity Employer.