O'Reilly Auto Parts is hiring: Global Service Desk Leader for End-User Experienc

A leading auto parts retailer is seeking a Director for the Global Service Desk. The role focuses on managing a 24/7 support function to enhance end-user experience across various locations. Applicants should have 10+ years in service desk management, a Master's degree preferred, and strong leadership skills. Responsibilities include overseeing incident management and performance analytics while ensuring optimal communication with users. The company offers competitive compensation and growth opportunities.
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