American President Lines is hiring: Super User Team Manager in Houston
American President Lines, Houston, TX, United States
Overview CEVA Logistics provides global supply chain solutions to connect people, products, and providers around the world. Present in 170+ countries with more than 110,000 employees across 1,500 sites, we are a Top 5 global 3PL. We engage and empower our diverse, global team to co-create value with customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. DARE TO GROW! Join CEVA Logistics and be part of a team that values imagination and continued learning and is committed to excellence in everything we do.
Location: Houston, TX, US. Remote with 60-75% travel required.
Your Role Super User Team Manager
As the Super User Team Manager, you will lead a regional or configuration-specific team of Super Users who support implementation efforts for Manhattan Active WMS and OMS solutions. This role focuses on defining system configurations, ensuring proper QA/UAT processes, and serving as the key liaison between implementation engineers, IT teams, and operations. You will define and develop repeatable QA/UAT processes that can be used as a blueprint for future deployments.
What Are You Going To Do? Team Management & Execution Lead a team of process-focused Super Users supporting Manhattan WMS and OMS deployments across multiple warehouse sites.
Collaborate with Operations and Implementation Engineering to define and validate business and technical requirements.
Ensure accurate and site-specific system configurations are implemented consistently.
Oversee QA and UAT development of repeatable processes for testing activities and ensuring comprehensive validation of solutions before go-live.
System & Stakeholder Coordination Act as the main point of contact for site-specific and configuration-specific system issues.
Ensure successful IT integration with customer systems, working closely with technical teams on EDI/API mappings and system behavior.
Manage documentation of configuration standards and test protocols across all deployment sites.
Quality Assurance & Standardization Drive quality through documented best practices, standardized configuration templates, and issue resolution protocols.
Maintain and continuously improve configuration and testing governance frameworks.
What We Are Looking For Education & Experience Bachelor’s degree in Information Systems, or a related field.
Minimum 5–7 years of experience with Manhattan (strong preference for Manhattan Active) WMS/OMS system configuration and deployment.
Direct experience implementing Manhattan Active WMS and related modules (e.g., SCI, TMS, DOM).
Experience in 3PL or warehouse-intensive environments is required.
Deep understanding of Manhattan and Associates WMS/OMS system architecture, configuration parameters, and QA/UAT testing processes.
Ability to lead and mentor a cross-functional team in a high-paced, distributed environment.
Strong documentation and organizational skills.
Excellent communication and problem-solving capabilities.
Familiarity with Manhattan Active or WMOS, SCI reporting, and automation integrations a plus.
What Do We Have to Offer? Competitive salary and performance-based incentives.
Comprehensive benefits package, including medical, dental, and vision insurance.
401(k) with company match.
Generous paid time off and holidays.
Opportunities for career advancement within CEVA’s global network.
Location: Remote / 60-75% Travel Required
About Tomorrow At CEVA Logistics, we empower leaders who think big and act boldly. If you\'re ready to lead one of the most ambitious WMS/OMS deployment programs in the logistics industry, bring your expertise and energy to CEVA.
Join CEVA for a rewarding career where your vision can shape the future of supply chain.
#LI-JS1
CEVA operates in a multicultural, global environment and is a richly diverse organization. We are an Equal Opportunity Employer and comply with applicable laws regarding recruitment and selection. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address. We recommend that you do not respond to unsolicited offers from unfamiliar parties.
Information provided is true and accurate. False statements will result in the application being voided. Outstanding benefits for employee and family include multiple health plans, company contributions to health savings accounts, life insurance, disability coverage, voluntary benefits, 401(k) with company match, and flexible PTO. Tuition reimbursement program.
#J-18808-Ljbffr
In Summary: As the Super User Team Manager, you will lead a regional or configuration-specific team of Super Users who support implementation efforts for Manhattan Active WMS and OMS solutions . This role focuses on defining system configurations, ensuring proper QA/UAT processes, and serving as the key liaison between implementation engineers and IT teams .
En Español: CEVA Logistics ofrece soluciones globales de cadena de suministro para conectar personas, productos y proveedores en todo el mundo. Presentes en 170+ países con más de 110.000 empleados en 1.500 sitios, somos un Top 5 global 3PL. Engagamos y empoderamos a nuestro diverso equipo mundial para co-crear valor con los clientes a través de nuestras soluciones en logística contractual y transporte aéreo, océano, tierra y vehículo terminado. DARE TO GROW! Únete a CEVA logistics y sé parte de un equipo que valora la imaginación y el aprendizaje continuo y se compromete a la excelencia en todo lo que hacemos. Ubicación: Houston, TX, EE.UU. Remote con 60-75% de las operaciones de viaje requeridas. Tu papel Super User Team Manager Como Superuser Team Manager, liderará un equipo regional o de usuarios específicos de configuración que apoyan la implementación del sistema WMS y OMS para Manhattan. Este esfuerzo se centra en definir sistemas activos, garantizar la aplicación adecuada entre los procesos de QATU y los equipos clave como ingenieros e implementadores de TI / A. Usted definirá y desarrollará procesos QA / UAT repetibles que se pueden utilizar como un plan para futuras implementaciones. ¿Qué vas a hacer? Gestión de equipo y ejecución Dirigir un equipo de Super Usuarios enfocados en el proceso apoyando las implementaciones de Manhattan WMS y OMS en múltiples sitios de almacén. Colaborar con la Ingeniería de Operaciones e Implementación para definir y validar los requisitos comerciales y técnicos. Asegurarse de que las configuraciones del sistema precisas y específicas del sitio sean implementadas de manera consistente. Supervisar el desarrollo de procesos repetibles para actividades de prueba médica y garantizar una validación completa de soluciones antes de entrar en vivo. Sistema & Actuales Coordinación Actas como el principal punto de contacto para los problemas específicos del sitio de pruebas y sistemas activos. Si está listo para liderar uno de los programas más ambiciosos de despliegue del WMS/OMS en la industria logística, traiga su experiencia y energía a CEVA. Únete al CEVA para una carrera gratificante donde tu visión pueda dar forma al futuro de la cadena de suministro. #LI-JS1 CEVA opera en un entorno multicultural, global y es una organización ricamente diversa. Somos un Empleador de Igualdad de Oportunidades y cumplimos con las leyes aplicables sobre el reclutamiento y selección. Todos los solicitantes calificados recibirán consideración por empleo sin importar raza, color, religión, género, identidad o expresión sexual, orientación sexual, origen nacional, genética, discapacidad, edad, estatus de veterano u otra característica. Somos Un empleador de Equal Opportunity de Minorías, Fles, Veteranos Protegidos e Individualidades 401 .
Location: Houston, TX, US. Remote with 60-75% travel required.
Your Role Super User Team Manager
As the Super User Team Manager, you will lead a regional or configuration-specific team of Super Users who support implementation efforts for Manhattan Active WMS and OMS solutions. This role focuses on defining system configurations, ensuring proper QA/UAT processes, and serving as the key liaison between implementation engineers, IT teams, and operations. You will define and develop repeatable QA/UAT processes that can be used as a blueprint for future deployments.
What Are You Going To Do? Team Management & Execution Lead a team of process-focused Super Users supporting Manhattan WMS and OMS deployments across multiple warehouse sites.
Collaborate with Operations and Implementation Engineering to define and validate business and technical requirements.
Ensure accurate and site-specific system configurations are implemented consistently.
Oversee QA and UAT development of repeatable processes for testing activities and ensuring comprehensive validation of solutions before go-live.
System & Stakeholder Coordination Act as the main point of contact for site-specific and configuration-specific system issues.
Ensure successful IT integration with customer systems, working closely with technical teams on EDI/API mappings and system behavior.
Manage documentation of configuration standards and test protocols across all deployment sites.
Quality Assurance & Standardization Drive quality through documented best practices, standardized configuration templates, and issue resolution protocols.
Maintain and continuously improve configuration and testing governance frameworks.
What We Are Looking For Education & Experience Bachelor’s degree in Information Systems, or a related field.
Minimum 5–7 years of experience with Manhattan (strong preference for Manhattan Active) WMS/OMS system configuration and deployment.
Direct experience implementing Manhattan Active WMS and related modules (e.g., SCI, TMS, DOM).
Experience in 3PL or warehouse-intensive environments is required.
Deep understanding of Manhattan and Associates WMS/OMS system architecture, configuration parameters, and QA/UAT testing processes.
Ability to lead and mentor a cross-functional team in a high-paced, distributed environment.
Strong documentation and organizational skills.
Excellent communication and problem-solving capabilities.
Familiarity with Manhattan Active or WMOS, SCI reporting, and automation integrations a plus.
What Do We Have to Offer? Competitive salary and performance-based incentives.
Comprehensive benefits package, including medical, dental, and vision insurance.
401(k) with company match.
Generous paid time off and holidays.
Opportunities for career advancement within CEVA’s global network.
Location: Remote / 60-75% Travel Required
About Tomorrow At CEVA Logistics, we empower leaders who think big and act boldly. If you\'re ready to lead one of the most ambitious WMS/OMS deployment programs in the logistics industry, bring your expertise and energy to CEVA.
Join CEVA for a rewarding career where your vision can shape the future of supply chain.
#LI-JS1
CEVA operates in a multicultural, global environment and is a richly diverse organization. We are an Equal Opportunity Employer and comply with applicable laws regarding recruitment and selection. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address. We recommend that you do not respond to unsolicited offers from unfamiliar parties.
Information provided is true and accurate. False statements will result in the application being voided. Outstanding benefits for employee and family include multiple health plans, company contributions to health savings accounts, life insurance, disability coverage, voluntary benefits, 401(k) with company match, and flexible PTO. Tuition reimbursement program.
#J-18808-Ljbffr
In Summary: As the Super User Team Manager, you will lead a regional or configuration-specific team of Super Users who support implementation efforts for Manhattan Active WMS and OMS solutions . This role focuses on defining system configurations, ensuring proper QA/UAT processes, and serving as the key liaison between implementation engineers and IT teams .
En Español: CEVA Logistics ofrece soluciones globales de cadena de suministro para conectar personas, productos y proveedores en todo el mundo. Presentes en 170+ países con más de 110.000 empleados en 1.500 sitios, somos un Top 5 global 3PL. Engagamos y empoderamos a nuestro diverso equipo mundial para co-crear valor con los clientes a través de nuestras soluciones en logística contractual y transporte aéreo, océano, tierra y vehículo terminado. DARE TO GROW! Únete a CEVA logistics y sé parte de un equipo que valora la imaginación y el aprendizaje continuo y se compromete a la excelencia en todo lo que hacemos. Ubicación: Houston, TX, EE.UU. Remote con 60-75% de las operaciones de viaje requeridas. Tu papel Super User Team Manager Como Superuser Team Manager, liderará un equipo regional o de usuarios específicos de configuración que apoyan la implementación del sistema WMS y OMS para Manhattan. Este esfuerzo se centra en definir sistemas activos, garantizar la aplicación adecuada entre los procesos de QATU y los equipos clave como ingenieros e implementadores de TI / A. Usted definirá y desarrollará procesos QA / UAT repetibles que se pueden utilizar como un plan para futuras implementaciones. ¿Qué vas a hacer? Gestión de equipo y ejecución Dirigir un equipo de Super Usuarios enfocados en el proceso apoyando las implementaciones de Manhattan WMS y OMS en múltiples sitios de almacén. Colaborar con la Ingeniería de Operaciones e Implementación para definir y validar los requisitos comerciales y técnicos. Asegurarse de que las configuraciones del sistema precisas y específicas del sitio sean implementadas de manera consistente. Supervisar el desarrollo de procesos repetibles para actividades de prueba médica y garantizar una validación completa de soluciones antes de entrar en vivo. Sistema & Actuales Coordinación Actas como el principal punto de contacto para los problemas específicos del sitio de pruebas y sistemas activos. Si está listo para liderar uno de los programas más ambiciosos de despliegue del WMS/OMS en la industria logística, traiga su experiencia y energía a CEVA. Únete al CEVA para una carrera gratificante donde tu visión pueda dar forma al futuro de la cadena de suministro. #LI-JS1 CEVA opera en un entorno multicultural, global y es una organización ricamente diversa. Somos un Empleador de Igualdad de Oportunidades y cumplimos con las leyes aplicables sobre el reclutamiento y selección. Todos los solicitantes calificados recibirán consideración por empleo sin importar raza, color, religión, género, identidad o expresión sexual, orientación sexual, origen nacional, genética, discapacidad, edad, estatus de veterano u otra característica. Somos Un empleador de Equal Opportunity de Minorías, Fles, Veteranos Protegidos e Individualidades 401 .