Trust & Safety and Public Affairs Analyst
Venable LLP, Los Angeles, CA, United States
Venable LLP’s Technology & Innovation Group’s Venable Blue team seeks an Analyst, Trust & Safety and Public Affairs to join the Los Angeles office. This is a non‑attorney position.
The Analyst, Trust & Safety and Public Affairs will be responsible for content moderation and abuse reporting, supporting public affairs and public relations efforts, identifying product risks, and policy development and analysis. The Analyst will serve as a line of defense to improve the quality and safety of online content, research and define product risks, and develop appropriate safety policies, guidelines, and strategies. The role is fast‑paced, dynamic, proactive, and impactful, delivering value to clients and making a broader societal impact.
Key Responsibilities
Product Risks
Establish clear and operable safety and ethical guidelines for products, developing expertise across a range of safety and editorial topics.
Assess risks and design mitigations (including policy enforcement frameworks) associated with deployment of products.
Monitor and analyze user interactions with products to inform policy development and enforcement.
Public Affairs / Public Relations
Generate and analyze media coverage as required by client and manager.
Prepare media review documents and associated media list.
Support public affairs efforts on projects, including messaging and talking points.
Provide support on coalition formation.
Support crisis management by developing and implementing risk management plans.
Help build client‑specific media narratives.
Policy
Develop, maintain, and implement Trust & Safety policies, analyze user behavior details, and provide recommendations for continuous improvement.
Analyze existing policies and guidelines to identify gaps, inconsistencies, and conflicts.
Conduct efficacy reviews to determine whether policies are applied accurately.
Work with stakeholders to implement policy changes.
Content Moderation
Manage relationships with cross‑functional client teams to understand and solve online content concerns.
Analyze and review user profiles, audio, videos, and text‑based content; investigate, elevate, and resolve issues.
Review and remove content according to client guidelines, using specific tools and channels.
Investigate, resolve, and relay complex content issues to appropriate stakeholders.
Work with sensitive issues and content that may be offensive or disturbing at times.
Qualifications
Minimum 1–3 years of experience within Trust & Safety, privacy, product, policy, cybersecurity, anti‑abuse, or related fields.
Excellent project management skills for standing up and implementing Trust & Safety procedures and policies.
Track record of collecting, synthesizing, analyzing, and interpreting both quantitative and qualitative data.
Ability to perform duties objectively, devoid of bias or personal belief, in the client’s best interest.
Deep familiarity and passion for the internet, internet platforms, and internet culture.
1–3 years of minimum work experience in high‑profile settings, such as presenting to leadership and driving cross‑functional teams.
Strong attention to detail, determination, and results orientation.
Hands‑on operational Trust & Safety experience in online tech sectors highly valuable; combination of private and government experience acceptable.
Effective written and verbal communication skills for VP‑level and mid‑level stakeholders.
Executive presence and ability to lead, manage, and coordinate cross‑functional teams across numerous stakeholders.
Critical thinking and ability to perform well under pressure and ambiguous situations.
Strong proficiency in MS Office (Word, Excel, PowerPoint) and Google Docs required.
The anticipated base salary for the Analyst, Trust & Safety and Public Affairs is $85,000 – $120,000. The actual salary offered will be based on a number of job‑related factors including, but not limited to, years of related experience, level of education, skills, credentials and certifications, responsibilities and performance. Additional compensation may include discretionary bonuses and overtime, if eligible. Overtime wages earned will be paid in compliance with applicable law.
Venable LLP does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law.
Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, as applicable. Material job duties for this role include having access to privileged and confidential firm and client information, firm employees, and the firm’s premises. This role requires the hired individual to perform the material job duties outlined in this job posting. If the firm reasonably believes an applicant’s criminal history may have a direct, adverse, and negative relationship with the material job duties required by the role, a conditional offer of employment may be rescinded.
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The Analyst, Trust & Safety and Public Affairs will be responsible for content moderation and abuse reporting, supporting public affairs and public relations efforts, identifying product risks, and policy development and analysis. The Analyst will serve as a line of defense to improve the quality and safety of online content, research and define product risks, and develop appropriate safety policies, guidelines, and strategies. The role is fast‑paced, dynamic, proactive, and impactful, delivering value to clients and making a broader societal impact.
Key Responsibilities
Product Risks
Establish clear and operable safety and ethical guidelines for products, developing expertise across a range of safety and editorial topics.
Assess risks and design mitigations (including policy enforcement frameworks) associated with deployment of products.
Monitor and analyze user interactions with products to inform policy development and enforcement.
Public Affairs / Public Relations
Generate and analyze media coverage as required by client and manager.
Prepare media review documents and associated media list.
Support public affairs efforts on projects, including messaging and talking points.
Provide support on coalition formation.
Support crisis management by developing and implementing risk management plans.
Help build client‑specific media narratives.
Policy
Develop, maintain, and implement Trust & Safety policies, analyze user behavior details, and provide recommendations for continuous improvement.
Analyze existing policies and guidelines to identify gaps, inconsistencies, and conflicts.
Conduct efficacy reviews to determine whether policies are applied accurately.
Work with stakeholders to implement policy changes.
Content Moderation
Manage relationships with cross‑functional client teams to understand and solve online content concerns.
Analyze and review user profiles, audio, videos, and text‑based content; investigate, elevate, and resolve issues.
Review and remove content according to client guidelines, using specific tools and channels.
Investigate, resolve, and relay complex content issues to appropriate stakeholders.
Work with sensitive issues and content that may be offensive or disturbing at times.
Qualifications
Minimum 1–3 years of experience within Trust & Safety, privacy, product, policy, cybersecurity, anti‑abuse, or related fields.
Excellent project management skills for standing up and implementing Trust & Safety procedures and policies.
Track record of collecting, synthesizing, analyzing, and interpreting both quantitative and qualitative data.
Ability to perform duties objectively, devoid of bias or personal belief, in the client’s best interest.
Deep familiarity and passion for the internet, internet platforms, and internet culture.
1–3 years of minimum work experience in high‑profile settings, such as presenting to leadership and driving cross‑functional teams.
Strong attention to detail, determination, and results orientation.
Hands‑on operational Trust & Safety experience in online tech sectors highly valuable; combination of private and government experience acceptable.
Effective written and verbal communication skills for VP‑level and mid‑level stakeholders.
Executive presence and ability to lead, manage, and coordinate cross‑functional teams across numerous stakeholders.
Critical thinking and ability to perform well under pressure and ambiguous situations.
Strong proficiency in MS Office (Word, Excel, PowerPoint) and Google Docs required.
The anticipated base salary for the Analyst, Trust & Safety and Public Affairs is $85,000 – $120,000. The actual salary offered will be based on a number of job‑related factors including, but not limited to, years of related experience, level of education, skills, credentials and certifications, responsibilities and performance. Additional compensation may include discretionary bonuses and overtime, if eligible. Overtime wages earned will be paid in compliance with applicable law.
Venable LLP does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law.
Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, as applicable. Material job duties for this role include having access to privileged and confidential firm and client information, firm employees, and the firm’s premises. This role requires the hired individual to perform the material job duties outlined in this job posting. If the firm reasonably believes an applicant’s criminal history may have a direct, adverse, and negative relationship with the material job duties required by the role, a conditional offer of employment may be rescinded.
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