Analytics Manager WFH
HCA Healthcare, Nashville, TN, United States
Do you want to join an organization that invests in you as an Analytics Manager WFH? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Job Summary and Qualifications
The Analytics Manager is responsible for providing high‑quality, timely analysis and insight to support the HCA medical transportation service line and its programs and their leadership at all levels of the company. The role includes creating and managing reports and reporting tools for financial analysis, evaluating strategic initiatives, and driving departmental process improvements. The Manager maintains data quality by ensuring adherence to documentation and quality standards, and provides leadership and management support to analytics resources.
What you will do in this role:
Provide strategic direction of data and reporting capabilities for all functions across the HCA medical transportation service line and programs
Work directly with division and corporate leaders to identify strategic opportunities and participate actively in the development and monitoring of KPIs for resulting projects
Actively manage a suite of recurring reports and dashboards to ensure stakeholders have robust, timely, and accurate data for decision making and performance monitoring
Add, remove, or modify data and reporting elements proactively to enhance clarity, efficiency, and value of all reports
Systematically identify critical trends and communicate them proactively to leadership, developing additional reports/tools to support further analysis as needed
Maintain a working knowledge of departmental, division, enterprise, and industry strategic priorities to inform analysis
Serve as liaison between analytics departments and teams to ensure accurate use of medical transportation data and develop cross‑departmental reporting tools as appropriate
Educate and train stakeholders on all reports, data tools and business intelligence resources as needed
Provide support on enterprise reporting and lead select enterprise‑wide reporting and analytics projects
Lead departmental managerial tasks (new analyst training and onboarding, skill development for existing analysts, administrator for workflow/documentation)
Create and maintain reports to monitor staff compliance with process and data standards; partner with program leadership to address documentation quality issues
Provide ongoing education and training to medical transport program staff on documentation standards
Ensure all data and reporting is delivered in a HIPAA‑compliant manner
Coordinate and lead compliance initiatives as requested
Maintain an extremely high level of customer service by responding to all requests quickly and accurately
What qualifications you will need:
Bachelor’s degree in information management, healthcare information, computing, accounting/finance, mathematics, statistics, or related fields
5+ years of analytics experience with large‑scale centralized medical transportation programs or clinical command/logistics centers
Demonstrated ability to use a combination of applications and tools to complete analysis, including database tools (SQL, Teradata, GCP), analytics tools (PowerBI, Qlikview, Qliksense, Tableau), and Office applications
Excellent analytical and data‑management skills, with experience querying and combining related data from different databases/systems (e.g., SQL queries, application exports, Excel) into a single report or analysis effort
Knowledge of generally accepted database design methodologies and querying tools (SQL, Access, Teradata)
Experience developing and maintaining dashboards and using web reporting applications
Advanced skill with Microsoft Office applications including Excel, PowerPoint, and Word (additional familiarity with SharePoint, Visio, and Access preferred)
Expert skill in Microsoft Excel with significant experience using complex formulas, pivot tables, charts, macros/VBA, data connections/queries
Ability to create compelling, attractive data visualizations in PowerPoint/Excel/BI tools to highlight key findings and create executive‑level summaries
Working knowledge of healthcare services’ volumes, financial metrics, utilization, and market demographics
Excellent written and verbal communication skills, with experience communicating directly with executive‑level leadership
Proven ability to manage competing deadlines and priorities professionally, balancing requests from diverse stakeholders
Readily adapt to change and remain resilient under pressure, completing analysis rapidly on demand and multiple iterations in response to customer requests
Apply critical thinking to all analysis requests, proactively communicating with stakeholders if an alternate approach is recommended
Benefits
HCA Healthcare offers a total rewards package that supports health, life, career, and retirement of our colleagues. The available plans and programs include:
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Well‑being support, including free counseling and referral services
Time‑away‑from‑work programs for paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial well‑being counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Note: Eligibility for benefits may vary by location.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Job Summary and Qualifications
The Analytics Manager is responsible for providing high‑quality, timely analysis and insight to support the HCA medical transportation service line and its programs and their leadership at all levels of the company. The role includes creating and managing reports and reporting tools for financial analysis, evaluating strategic initiatives, and driving departmental process improvements. The Manager maintains data quality by ensuring adherence to documentation and quality standards, and provides leadership and management support to analytics resources.
What you will do in this role:
Provide strategic direction of data and reporting capabilities for all functions across the HCA medical transportation service line and programs
Work directly with division and corporate leaders to identify strategic opportunities and participate actively in the development and monitoring of KPIs for resulting projects
Actively manage a suite of recurring reports and dashboards to ensure stakeholders have robust, timely, and accurate data for decision making and performance monitoring
Add, remove, or modify data and reporting elements proactively to enhance clarity, efficiency, and value of all reports
Systematically identify critical trends and communicate them proactively to leadership, developing additional reports/tools to support further analysis as needed
Maintain a working knowledge of departmental, division, enterprise, and industry strategic priorities to inform analysis
Serve as liaison between analytics departments and teams to ensure accurate use of medical transportation data and develop cross‑departmental reporting tools as appropriate
Educate and train stakeholders on all reports, data tools and business intelligence resources as needed
Provide support on enterprise reporting and lead select enterprise‑wide reporting and analytics projects
Lead departmental managerial tasks (new analyst training and onboarding, skill development for existing analysts, administrator for workflow/documentation)
Create and maintain reports to monitor staff compliance with process and data standards; partner with program leadership to address documentation quality issues
Provide ongoing education and training to medical transport program staff on documentation standards
Ensure all data and reporting is delivered in a HIPAA‑compliant manner
Coordinate and lead compliance initiatives as requested
Maintain an extremely high level of customer service by responding to all requests quickly and accurately
What qualifications you will need:
Bachelor’s degree in information management, healthcare information, computing, accounting/finance, mathematics, statistics, or related fields
5+ years of analytics experience with large‑scale centralized medical transportation programs or clinical command/logistics centers
Demonstrated ability to use a combination of applications and tools to complete analysis, including database tools (SQL, Teradata, GCP), analytics tools (PowerBI, Qlikview, Qliksense, Tableau), and Office applications
Excellent analytical and data‑management skills, with experience querying and combining related data from different databases/systems (e.g., SQL queries, application exports, Excel) into a single report or analysis effort
Knowledge of generally accepted database design methodologies and querying tools (SQL, Access, Teradata)
Experience developing and maintaining dashboards and using web reporting applications
Advanced skill with Microsoft Office applications including Excel, PowerPoint, and Word (additional familiarity with SharePoint, Visio, and Access preferred)
Expert skill in Microsoft Excel with significant experience using complex formulas, pivot tables, charts, macros/VBA, data connections/queries
Ability to create compelling, attractive data visualizations in PowerPoint/Excel/BI tools to highlight key findings and create executive‑level summaries
Working knowledge of healthcare services’ volumes, financial metrics, utilization, and market demographics
Excellent written and verbal communication skills, with experience communicating directly with executive‑level leadership
Proven ability to manage competing deadlines and priorities professionally, balancing requests from diverse stakeholders
Readily adapt to change and remain resilient under pressure, completing analysis rapidly on demand and multiple iterations in response to customer requests
Apply critical thinking to all analysis requests, proactively communicating with stakeholders if an alternate approach is recommended
Benefits
HCA Healthcare offers a total rewards package that supports health, life, career, and retirement of our colleagues. The available plans and programs include:
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Well‑being support, including free counseling and referral services
Time‑away‑from‑work programs for paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial well‑being counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Note: Eligibility for benefits may vary by location.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr