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Senior Business Development Coordinator - US DR

Freshfields, New York, NY, United States


Freshfields is a global elite law firm, providing business law advice of the highest quality. We want to be the law firm that clients turn to for legal advice when it matters most, wherever in the world that may be. The Firm has over 2,800 lawyers in 28 offices around the world, providing a comprehensive service to national and multinational corporations, financial institutions and governments.

Our people make our firm - we are a people business and want to create a welcoming and supportive environment where all can flourish. We see diversity as a strength which creates fresh perspectives and generates new ideas. We enjoy our work and are determined to do an outstanding job. We deliver best when working in teams.

We think and work globally - we don’t just say we are one firm; we act as one firm right across the world. We work wherever our clients need us. This is how we define ourselves, not by reference to where we have offices. Cross-border work isn’t just what we do, it is what we excel at. We understand what it really takes to work across different legal systems and commercial environments and to bridge language and cultural gaps.

We aim to add value in everything we do - we are passionate about helping our clients succeed. We use our experience and creativity to help clients make judgements and achieve their goals. In everything we do, we seek to make a real difference to the communities in which we operate.

About Marketing & Business Development (MBD)
MBD is a dynamic global team which includes business development specialists, research analysts, brand, marketing and communications experts. By working collaboratively, our team shapes the firm’s client strategy, completes analysis of complex business issues, targets opportunities, develops compelling proposals and creates content and marketing campaigns that lead our digital presence. Together, we define the client experience and shape the perception of Freshfields around the globe.

Role summary
This is a varied role requiring excellent teamworking and communication skills as well as the ability to build strong, trusted relationships with senior internal stakeholders and client contacts, and to work collaboratively with brand, marketing, communications, research and business development specialists across our global firm.

We are seeking a Senior Business Development Coordinator to help our strategic business development efforts for our US Dispute Resolution (DR) practices. The successful candidate will work closely with the Senior Business Development Manager for US DR and the broader team to support the business development activities across the 4 US offices where US DR lawyers. Namely, they will support identification of client issues, map out market trends and create an engaging program of client development activities to drive revenue in the US, coordinating with global teams.

The DR MBD team leads strategic positioning, visibility, and client service activities for the world’s preeminent Dispute Resolution practice. Our global litigation team is among the largest and best practices in the world, ranking Band 1 globally by Chambers & Partners and boasting 800 litigators across 29 offices worldwide.

This role will report into the Senior Business Development Manager for US DR, and will work closely with the other members of the US DR BD team.

With this context, the role holder will be responsible for working collaboratively as part of the Global Business Development team for the US DR practices to:

Understand the specific challenges and opportunities for the practices, support the Senior Manager and the broader team to develop and execute a focused marketing and business development strategy – the aims being to strengthen relationships with key internal stakeholders, to target new work and to build the global reputation of the firm

Support the creation of compelling credentials, capability statements, proposals, and pitches to respond to fast turn-around bids, strategic panels, or other opportunities to win work for litigations and investigations with a nexus to the US

Leverage marketing technology and tools to spot opportunities to develop existing clients and services, track key relationships, and measure the success of initiatives

Help to develop content and campaigns to increase engagement with key clients and enhance the personal brands of leading attorneys and the firm’s reputation for managing high-profile litigations and investigations with a nexus to the US

Support on events and relevant initiatives to enhance the profile of US DR’s offering and strengthen our relationships with key stakeholders

Support on directory submissions and individual awards nominations

Help manage the internal structure of the department, including but not limited to the SharePoint site, capability statements, credentials, and teams’ folders

Support on development of the department’s data including liaising with the CRM team and Executive Assistants to improve and develop processes to increase data sharing

Build trusted relationships with MBD colleagues to achieve a ‘one team’ global mindset

Be part of an agile and responsive bespoke service model based on mutual respect and appreciation of skillsets across the team

Contribute to continuous improvement in the firm’s approach to business development, including proactive sharing of knowledge and data to centralised tools

Maintain a strong understanding of how AI tools, including Gen AI products, can be used to support and where appropriate automate horizon scanning, research and other functions of the role. Over time, take responsibility for identifying, adopting and leveraging the firm's suite of Gen AI tools to deliver better MBD support, more efficiently

Key requirements (skills/experience)

Educated to college degree level; with 2-4 years of working in a professional business environment

Strong communication skills, with attention to detail in writing

Ability to work independently on own initiative, but also with strong teamworking skills

Ability to work in a fast-paced environment, prioritise actions and meet strict, often quickly evolving deadlines

Good working knowledge of Microsoft Suite software

Natural curiosity and propensity to learn; enthusiasm to grow into a rounded business development practitioner

Existing knowledge of the dispute resolution practices is not a pre-requisite, but an interest in it is important

Experience with GenerativeAI tools is a plus, but not required

For individuals assigned and/or hired to work in New York and California or reporting to someone in those states, Freshfields is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the States of New York and California and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current range is $90,000 to $110,000.

EEO Statement
Freshfields US LLP is proud to be an equal employment employer. Our policies and practices will be free from unlawful discrimination based upon race, color, ethnicity, religion, creed, sex (including pregnancy, childbirth or related medical conditions), national origin, citizenship, immigration status, ancestry, age, marital status, protected veteran status, military service, disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under federal, state or local law. We strive to promote an atmosphere that encourages equal opportunities and prohibits discriminatory practices, including sexual harassment.

Disability Accommodation for Applicants to Freshfields US LLP
Freshfields US LLP is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the alternative email address below to contact us about your interest in employment at BusinessServicesRecruitment@Freshfields.com , or you can send your resume to BusinessServicesRecruitment@Freshfields.com , or you can call us at +1-212-277-4000.

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