Crate and Barrel is hiring: Team Leader, Visual in New York

Team Leader, Visual

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years the makingand our story is still unfolding.

You're a visual thinker with a passion for organization and efficiency. As Team Leader, you bring our merchandise design to life while supporting the Assistant Store Leader Visual. You lead and mentor the merchandising team, communicating the design vision, coaching on visual and operational standards, and providing feedback to drive excellence. You plan, perform, and supervise merchandising work, including floorset execution, ongoing maintenance, signage, and collateral, while managing replenishment routines and back-of-house standards. You analyze KPIs, support expense reduction initiatives, and ensure the salesfloor is always well-stocked and aligned with the brand. Positive, creative, and adaptable, you collaborate across teams to ensure visual merchandising drives both customer experience and sales.

A day in the life as a Team Leader, Visual...

Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader

Coach associates on exceptional performance and maintain a strong visible presence in the department/work area

In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth

Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader

Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable

Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)

Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance

Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors

What you'll bring to the table...

Strong communication and interpersonal skills

Excellent organizational and time management skills

Strong problem solving skills

Demonstrated ability to execute and drive results

Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed

Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed. Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly

Ability to be in the store as the Leader on Duty multiple times a week. Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management.

We'd love to hear from you if you have...

1+ years customer service or retail leadership experience

Experience with Microsoft Office, Google applications, computer systems and tablet devices

Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Crate & Barrel Holdings is an international destination for modern furniture, housewares, and decor. Here, you'll help people Welcome Life In. We currently operate over 100 Crate & Barrel, CB2, and Hudson Grace stores throughout the US and Canada and six US distribution centers, in addition to franchise locations in seven countries. Our associates are fueled by a passion for our brands and united by our shared values. We believe the path to a better world starts at home. We are accountable to our community of associates, customers, and the people who make our products. We curate inspiration for the modern home, connecting the creative work of artisans and designers to people and places around the world. We invite you to come build your dream career with us. Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:

• Medical/Dental/Vision
• Life insurance and Disability
• Retirement and 401(k) match
• Paid time off, wellness time and volunteer time
• Merchandise discount and EAP resources
• Tuition Reimbursement

Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click here.