Secretary (OA)
US Department of Veterans Affairs, New Orleans, LA, United States
Job Title
Secretary (OA)
Duties
Provides full range of clerical, technical and administrative support functions.
Schedule appointments, interviews and meetings.
Serve as timekeeper for the Chief of Staff Associate Director and be responsible for the input of time and attendance.
Properly and timely routes materials incoming for action.
Guides and monitors staff on travel requirements and procedures.
Assists supervisor in coordinating efforts to ensure patient concerns are received, evaluated, and addressed in a timely and effective manner by the appropriate subject matter experts.
Uses personal computers, automated office systems and a variety of software to complete duties and tasks.
Takes, records, and composes meeting minutes and memorandums.
Uses computer software, health care system Share Drives, Share Point, as well as the use of Microsoft Access and Excel as tools in developing databases, spreadsheets, tracking forms, graphs, and charts to reflect data.
Organize and maintain files, reports and office records.
Maintain a suspense system to ensure timeliness of correspondences and reports and service logs.
Works with Veteran Experience Officers within the local facility to evaluate patient and family concerns regarding the access to services needed.
Work Schedule: Monday-Friday 7:30-4:00pm, subject to change based on the needs of the facility.
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: PD074670
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved.
Permanent Change of Station (PCS): Not Authorized.
Secretary (OA)
Duties
Provides full range of clerical, technical and administrative support functions.
Schedule appointments, interviews and meetings.
Serve as timekeeper for the Chief of Staff Associate Director and be responsible for the input of time and attendance.
Properly and timely routes materials incoming for action.
Guides and monitors staff on travel requirements and procedures.
Assists supervisor in coordinating efforts to ensure patient concerns are received, evaluated, and addressed in a timely and effective manner by the appropriate subject matter experts.
Uses personal computers, automated office systems and a variety of software to complete duties and tasks.
Takes, records, and composes meeting minutes and memorandums.
Uses computer software, health care system Share Drives, Share Point, as well as the use of Microsoft Access and Excel as tools in developing databases, spreadsheets, tracking forms, graphs, and charts to reflect data.
Organize and maintain files, reports and office records.
Maintain a suspense system to ensure timeliness of correspondences and reports and service logs.
Works with Veteran Experience Officers within the local facility to evaluate patient and family concerns regarding the access to services needed.
Work Schedule: Monday-Friday 7:30-4:00pm, subject to change based on the needs of the facility.
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: PD074670
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved.
Permanent Change of Station (PCS): Not Authorized.