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Bilingual Front Desk Coordinator

Solano Law Firm, LLC, Birmingham, AL, United States


Bilingual Front Desk Coordinator

We are seeking a Bilingual Front Desk Coordinator to serve as the first point of contact for clients and visitors in our law firm office. This is a high-visibility, client-facing role that requires professionalism, organization, and strong communication skills in both Spanish and English.
This position offers stability, career growth, and the opportunity to contribute to meaningful work that impacts real families every day.
Why Join Solano Law Firm?
Competitive pay: $17$24 per hour
Comprehensive medical coverage
15 PTO days + 13 paid holidays per year after 90 days
Stable, full-time in-office role (Monday - Friday)
Growth opportunities within a growing legal organization
Direct exposure to attorneys and leadership
Professional development in legal operations and client service
A supportive, high-performing team culture
Meaningful work that impacts real families
This is an opportunity to grow within a respected and expanding law firm, not just fill a front desk role.
Responsibilities
Serve as the first point of contact for clients, visitors, and team members
Manage a high-volume main phone line and direct calls appropriately
Schedule consultations and maintain accurate attorney calendars
Provide bilingual communication (Spanish/English), updates, and information gathering
Prepare meeting rooms and support daily office operations
Maintain call logs and voicemail records
Organize and manage physical and digital client files
Prepare correspondence and translate documents as needed
Handle incoming and outgoing mail and deliveries
Provide administrative support, including data entry, document preparation, and coordination tasks
Assist with internal scheduling, travel coordination, and firm events as needed
Qualifications
Fluent in Spanish and English (verbal and written required)
Minimum 3 years of receptionist or administrative experience
Strong customer service and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Close attention to detail and strong organizational skills
Proficient in Microsoft Word, Excel, and Outlook
High school diploma or equivalent required
Preferred:
Experience in an immigration or law firm setting
Experience handling high-volume phone systems
Associate's degree or higher
Compensation $17 - $24 hourly About Solano Law Firm
We are a rapidly expanding immigration law firm propelled by a team that leads with compassion. We aim to surpass expectations for clients and our employees alike. Initiative, responsibility, and professional growth are the pillars of our culture.
Legal Authority & Compliance
Non-attorney support staff are prohibited from practicing law by the ABA's Rules of Professional Conduct and State Bar Association rules. All work performed by the Consultation Specialist must be in support of and under the direct supervision of an attorney. The specialist must not provide legal advice, predict case outcomes, or recommend specific legal courses of action.