Customer Service Specialist III (Auburn, ME)

CMA CGM Group - 55 Logistics Drive - Responsibilities: Develop critical relationships with internal or external customers; Address complex or escalated internal or external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs.; Track orders and shipments and assist with tracing as needed; Process operational data in software systems and applications; Interface with airlines, shipping, truck and related carriers to understand requirements