Deposit Operations Specialist

Operations Specialist II

Performs operations tasks associated with multiple types of deposit operations functions, possibly including but not limited to, client account maintenance, compliance with regulations concerning missing/invalid TINs, Automated Clearinghouse (ACH), wire transfers, exception processing, and client and processing account-level documentation.

What You Will Be Doing

• Perform client account maintenance as requested by the client through the bank's branches and centralized client service center.


• Perform duties related to ACH operations, especially ACH originations.


• Be able to answer complex questions and issue relating to account transactions.


• Process B- and C-Notices as received from the IRS for invalid/missing Tax Identification Numbers on client deposit accounts.


• Participate as needed in daily OFAC screening of accounts using the bank's OFAC tool.


• As assigned, participate in other department initiatives or projects designed to enhance operational efficiencies and effectiveness.


• Participate in upgrading systems and processes as required.


• Assist Deposit Operations Manager to stay current on applicable laws and regulations pertaining to deposit operations.


• Ensure that procedures for assigned functions are complete and current.

• High school diploma or GED; and at least 3 years' experience with operations in a financial institution; either in a front line direct client contact capacity or in an operational support role.


• Several years of general bank deposit operations knowledge and experience strongly preferred, with ability to perform various duties. Knowledge of ACH operations is also preferable.


• Ability to look for opportunities beyond existing processes to improve operational efficiencies and effectiveness.


• Demonstrated ability to write detailed operating procedures; excellent oral and written communication skills are required. Strong client service focus required.