Appliance Repair Field Tech
Teleperformance USA, Durham, NC, United States
Category :
Technical Support
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
Work in a customer's home but may be exposed to extremes in temperature, humidity or wetness when in transportation.
May occasionally walk on slippery or uneven surfaces
May have exposure to dust, gas, fumes or chemicals
On occasion, you may use special visual or auditory protective equipment
Will occasionally climb stairs and work off elevated surfaces
Frequently work with biohazards for Commercial Technicians only
Ability to sit, walk and crawl occasionally
Ability to stand, squat, kneel and dexterity to bend/twist neck and waist, frequently
Ability to use hands repetitively and power/simple grasp constantly
Ability for fine manipulation of hands as well as pushing, pulling and reaching above and below shoulder level constantly
Physical ability to lift, pull and push products up to 50 pounds frequently
Physical ability to lift, pull and push products that weigh more than 100+ pounds occasionally
Ability to carry items up to 6 feet occasionally.
100% local daily travel required
Must be able to work in the New York area
Must be able to drive (car) in Brooklyn 25 mile radius to assistant clients
ability to travel to new jersey location for training for 2-3 weeks at a time,
Must be able to handle 4-6 service calls per day,
Must have a valid driver's license
High school diploma or general education degree (GED)
Flexible to work Monday-Friday and any 8 hours between 7AM-5PM
Knowledge of basic plumbing and electrical skills
Good computer skills with knowledge of Microsoft Office
Ability to apply concepts of basic math
Ability to read, write and comprehend instructions, correspondence, and memos in English
Ability to multi-task Ability to work professionally with colleagues and be a team player
Ability to manage difficult customer situations
Must be self-motivated, customer-oriented person with excellent communication skills
Must pass mandatory background checks which may include pre-screening, illegal drug tests and credit checks
Required Skills
BEST Skills
Process Excellence
Collaboration
Communication
Emotional Intelligence
Open-Mindedness
Critical Thinking
Solution Orientation
Entrepreneurship
AI Proficiency
Data Literacy
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
TP is an Equal Opportunity Employer
Technical Support
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
Work in a customer's home but may be exposed to extremes in temperature, humidity or wetness when in transportation.
May occasionally walk on slippery or uneven surfaces
May have exposure to dust, gas, fumes or chemicals
On occasion, you may use special visual or auditory protective equipment
Will occasionally climb stairs and work off elevated surfaces
Frequently work with biohazards for Commercial Technicians only
Ability to sit, walk and crawl occasionally
Ability to stand, squat, kneel and dexterity to bend/twist neck and waist, frequently
Ability to use hands repetitively and power/simple grasp constantly
Ability for fine manipulation of hands as well as pushing, pulling and reaching above and below shoulder level constantly
Physical ability to lift, pull and push products up to 50 pounds frequently
Physical ability to lift, pull and push products that weigh more than 100+ pounds occasionally
Ability to carry items up to 6 feet occasionally.
100% local daily travel required
Must be able to work in the New York area
Must be able to drive (car) in Brooklyn 25 mile radius to assistant clients
ability to travel to new jersey location for training for 2-3 weeks at a time,
Must be able to handle 4-6 service calls per day,
Must have a valid driver's license
High school diploma or general education degree (GED)
Flexible to work Monday-Friday and any 8 hours between 7AM-5PM
Knowledge of basic plumbing and electrical skills
Good computer skills with knowledge of Microsoft Office
Ability to apply concepts of basic math
Ability to read, write and comprehend instructions, correspondence, and memos in English
Ability to multi-task Ability to work professionally with colleagues and be a team player
Ability to manage difficult customer situations
Must be self-motivated, customer-oriented person with excellent communication skills
Must pass mandatory background checks which may include pre-screening, illegal drug tests and credit checks
Required Skills
BEST Skills
Process Excellence
Collaboration
Communication
Emotional Intelligence
Open-Mindedness
Critical Thinking
Solution Orientation
Entrepreneurship
AI Proficiency
Data Literacy
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
TP is an Equal Opportunity Employer