Description

UDR, Inc. and its affiliated companies are seeking a Floating Resident Service Specialist to join our teams in NYC. This position will be based at 95 Wall our exclusive apartment community ( 503 homes) located in NYC and float to other communities in the area as needed.

Pay Range: $29-$31.25/hour

Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a \"Care Hero\" and it's your job to save the customer's day?

As a Floating Resident Service Specialist, you ensure our residents are provided a seamless move-in experience and an enhanced lifestyle during their residency.

ESSENTIAL FUNCTIONS:

Move-In Coordination
1. Ensure each new resident has a move-in orientation conducted by appointment.
2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.

Onesite Responsibilities
1. Scan all required move-in documents into Onesite.
2. Oversee Pending Tasks.

Customer Service Administration
1. Guide walk-in traffic and minimize the wait time.
2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director.
3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines.
4. Organize incoming packages systematically and distribute as needed.
5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met.
6. Utilize CRM to effectively manage resident relations, service requests and resident communications.

Property Condition oversight
1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation.
2. Walk through all amenities daily to ensure they are stocked and in good condition.
3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved.
4. Provide superior customer service to internal and external customers.

Back-Up coverage
1. Interact with walk-in prospects by showing the property if needed and answering questions about the community.
2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls.
3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director.
4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area.
5. Complete market summary and comp reports as directed.
6. Comply with all Company policies and procedures related to employment.
7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
8. Perform Resident Service Manager duties in the absence of the Resident Service Manager.
9. Perform other duties as assigned or as necessary.

PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues.

Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations.

Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated.

Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates.

Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records.

TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.

TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work.

EDUCATION AND EXPERIENCE:

1. High School Diploma, or equivalent, is required.
2. Associate degree in business administration or equivalent, is preferred.
3. Minimum of two years of office experience is required.
4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred.
5. Must have and maintain a valid driver's license unless otherwise noted.

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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Description

UDR, Inc. and its affiliated companies are seeking a Floating Resident Service Specialist to join our ...","Full Time",[107],["B","3014566161"],"Work at UDR, Inc.","1 days ago","/jobs/3014566161-floating-resident-service-specialist-95-wall-apartments","New York City, NY, United States","/jobs?keyword=UDR%2C+Inc.","/jobs?location=New+York+City%2C+NY%2C+United+States",{"_64":65,"_66":108,"_68":109,"_70":92,"_72":110},"New York City","New York City, NY, United States, 10261","10261",["D",1777248000000],"Knight Const. & Supply, Inc.","

Growing continually since 1968, Knight Const. & Supply, Inc. (KCS) is a General Contractor (WA license #KNIGHCS2810N)focused on large heavy construction projects and industrial plant facility maintenance.

With an uninterrupted reputation for quality, stable work environment, and long-term employees while providing training and opportunities as the company has grown, KCS seeks additional motivated people to carry on this tradition of excellence in the field and close-knit support within the community. KCSmaintains office, manufacturing, and fabrication facilities onsite featuring millwrights, electricians, heavy equipment and crane operators, as well as general laborers and administrative personnel. We want you to become a part of our team tackling some of the toughest hydroelectric and heavy industrial projects while enjoying the less hectic atmosphere of the region to enjoy family and friends in one of the most beautiful and unspoiled parts of the U.S.

Mechanical Design Drafter

Knight Const. & Supply, Inc. (KCS) is seeking a motivated and innovative Mechanical/Structural Drafter with the attitude and skills to support heavy industrial construction projects through CAD 3D modeling and the generation of drawings using AutoDesk Inventor, AutoCAD and Microstation in accordance with contract requirements. The modeling and drawings are required to communicate everything from part details to the construction site model with the installation instruction set required to meet the customer's objectives and KCS quality and efficiency standards. This position is supported with the latest in computer technology and CAD software is maintained on subscription.

ESSENTIAL DUTIES AND RESPONSIBILITIES

These duties are those typically performed in this position. Employee may not perform all the listed duties and/or may be required to perform additional or different duties.

Complete requested technical modeling and drawing tasks using CAD software

Review and interpret internal, customer or vendor supplied technical drawings

Maintain up-to-date training and knowledge on CAD software and drafting standards

Represent corporate vision, mission, and values of the organization

Perform other duties as assigned

REQUIRED EXPERIENCE, SKILLS AND EDUCATION

The following generally describes the knowledge and ability required to enter the job and/or learned within a short period of time to successfully perform the assigned duties.

Minimum three years' experience with structural/mechanical 3D modeling and drafting, design methods, techniques and procedures

Proficient with Autodesk Inventor (preferred) or Solidworks, AutoCad, and MicroStation

Proficient with Vault Basic (Inventor PDM)

Proficient with Microsoft Office products and BlueBeam (PDF) products

Proficient in geometric dimensioning and tolerancing (GD&T)

Ability to read and interpret drawings, schematics and related specifications

Experience with pdf conversion to drawings and vector images

Experience working with machinists, fabricators and welder operators building from the drawings

Ability to interpret and follow verbal and written instructions;Comfortable receiving and providing feedback on models, drawings and workflow

Able to work independently and collaboratively;Effective verbal and written communication skills in a team environment

PHYSICAL REQUIREMENTS

The below statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.

Prolonged periods of sitting at a desk and working on a computer

Occasional walking, pushing, pulling, bending, kneeling, crouching,/squatting up to 8+ hours per day

Ability to lift/push/pull up to 10 lbs. constantly (67-100% of time); up to 25 lbs. frequently (34-66% of time)

Ability to communicate (read, write, speak) constantly (67-100% of time)

Handling and manipulating objects and materials

Coordinating the movements of eyes, hands and fingers

See with or without correction; hear with or without correction

JOB AND COMPANY BENEFITS

Top of market hourly rate DOE+

Employer paid benefit package (Medical, Dental, Vision, and Life insurance)

Voluntary health plans (Flexible Spending Account, Long-term Disability and Life)

401(k) with Employer match

Paid Time Off (PTO), holidays and sick leave

Stable, family owned and operated business that focuses on the value of our employees

Knight Const. & Supply, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. If you are an individual with a disability and need assistance in the application or hiring process, please contact Human Resources at 509.276.2229 oraccommodations@knightconst.com.

","

Growing continually since 1968, Knight Const. & Supply, Inc. (KCS) ...","Mechanical Design Drafter (Knight Const. & Supply)",[124],["B","3521665963"],"Work at Knight Const. & Supply, Inc.","/jobs/3521665963-mechanical-design-drafter-knight-const-supply","Deer Park, WA, United States","/jobs?keyword=Knight+Const.+%26+Supply%2C+Inc.","/jobs?location=Deer+Park%2C+WA%2C+United+States","/jobs?keyword=Mechanical+Design+Drafter+%28Knight+Const.+%26+Supply%29",{"_64":65,"_66":125,"_68":126,"_70":127,"_72":128},"Deer Park","Deer Park, WA, United States, 99006","WA","99006",["D",1777248000000],"

Growing continually since 1968, Knight Const. & Supply, Inc. (KCS) is a General Contractor (WA license #KNIGHCS2810N) focused on large heavy construction projects and industrial plant facility maintenance.

As a family-owned company and former U.S. Army Corps of Engineers National Civil Works Contractor of the Year Award winner, we enjoy close ties with Eastern Washington/Idaho communities around our Deer Park, WA headquarters. For over 50 years, we have been lauded by public agencies, commercial clients, and federal officials for our work in building and updating hydraulic steel and concrete properties as well as their associated actuators. These projects control the water flow, fish passage, and barge traffic via dams on systems including the Columbia and Snake Rivers as well as other waterways in Oregon, Washington, Alaska, Idaho, Montana, and the Dakotas.

With an uninterrupted reputation for quality, stable work environment, and long-term employees while providing training and opportunities as the company has grown, KCS seeks additional motivated people to carry on this tradition of excellence in the field and close-knit support within the community. KCS maintains office, manufacturing, and fabrication facilities onsite featuring millwrights, electricians, heavy equipment and crane operators, as well as general laborers and administrative personnel. We want you to become a part of our team tackling some of the toughest hydroelectric and heavy industrial projects while enjoying the less hectic atmosphere of the region to enjoy family and friends in one of the most beautiful and unspoiled parts of the U.S.

PROJECT MANAGER / ENGINEER

The Project Manager is responsible for overseeing the construction projects and related documentation from inception to completion. Working in collaboration with the development team, the Project Manager guides the project from the proposal and estimating phases through execution and final delivery, ensuring alignment with client expectations and company standards. The Project Manager is responsible for the proactive identification and resolution of field, contractual, and construction-related issues to support the successful delivery of each project. This role involves maintaining clear and consistent communication with clients, company leadership, and field crews, as well as fostering positive client relationships that reflect and uphold the company's strong reputation for reliability and trust.

ESSENTIAL DUTIES AND RESPONSIBILITIES

These duties are those typically performed in this position. Employee may not perform all the listed duties and/or may be required to perform additional or different duties.

Compose and implement project specific work plan

Prepare required documentation, such as submittals, bid packages, contracts, invoices, change orders, billing forecasts and other administrative requirements

Communicate deviations from original job bid to actual job site conditions to client, subcontractors, and secure additional work authorization prior to starting changes

Review the work performed by the subcontractors to ensure compliance with the contract documents and review and approve change orders submitted by subcontractors

Willing to learn Laser Tracker utilization to determine precise location and measurements of points, elevations, lines and areas for construction and mechanical alignment purposes

Create, track and coordinate project schedule

Negotiate with subcontractors and suppliers

Work with Foreman to schedule tasks, determine best construction methods and control labor, equipment, and material usage; Conduct on site meetings

Attend completion inspections utilizing contractor punch list

Attend final acceptance inspections as scheduled by governmental entities

Work within and promote corporate vision, mission, and values of the organization

Performs other duties as assigned

REQUIRED EXPERIENCE, SKILLS AND EDUCATION

The following generally describes the knowledge and ability required to enter the job and/or learned within a short period of time to successfully perform the assigned duties.

Valid Driver's License

Computer skills such as MS Office, Microsoft Project, AutoCAD (BLUEBEAM, Sage 300-Timberline, and Primavera P6 scheduling software a plus)

Bachelor's Degree (Engineering, Construction Management) preferred but not required

Ability to manage multiple projects ensuring budgets, schedules, quality, and contractual commitments are met

Retain flexibility while operating within a constantly changing environment

Strong knowledge of heavy industrial construction materials, processes, and equipment

Ability to read and understand plans and specifications

Excellent time management skills with a proven ability to meet deadlines

Must be able to meet all safety requirements for applicable safety policies

PHYSICAL REQUIREMENTS

The below statements are intended to describe the physical nature and level of work being performed by employees assigned to this classification.

Prolonged periods of sitting at a desk and working on a computer

Occasional walking, pushing, pulling, bending, kneeling, crouching,/squatting up to 8+ hours per day

Ability to communicate (read, write, speak) constantly

Handling and manipulating objects and materials

Coordinating the movements of eyes, hands and fingers

See with or without correction; hear with or without correction

JOB AND COMPANY BENEFITS

Top of market hourly rate DOE+

Employer paid benefit package (Medical, Dental, Vision, and Life insurance)

Voluntary health plans (Flexible Spending Account, Long-term Disability and Life)

401(k) with Employer match

Paid Time Off (PTO), holidays and sick leave

Stable, family owned and operated business that focuses on the value of our employees

Safety-sensitive position / drug and alcohol-free workplace: Must be able to pass a pre-employment drug test including marijuana.

Knight Const. & Supply, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. If you are an individual with a disability and need assistance in the application or hiring process, please contact Human Resources at 509.276.2229 or accommodations@knightconst.com.

","Project Manager (Knight Const. & Supply)",[136],["B","3521715041"],"/jobs/3521715041-project-manager-knight-const-supply","/jobs?keyword=Project+Manager+%28Knight+Const.+%26+Supply%29",{"_64":65,"_66":125,"_68":126,"_70":127,"_72":128},1072,"name","Hearst Television","agency","logo","slug","hearst-television","
Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.
","New York, NY","coloredLogo","logoAttachment","Hearst.png","thumbnail","thumbnailAttachment","Hearst_TV_Careers.png","hexCode","#2D75B9","headline","National multimedia company reaching 24 million households","https://production-rails-default.s3.amazonaws.com/uploads/company/logo_attachment/1072/Hearst.png","/companies/hearst-television","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/1072/Hearst_TV_Careers.png",["B","3521986936"],["D",1777075200000],"indexedAt","General Application","
Interested in working for one of the Knight Companies, but don't see a job opening that fits your experience?

Please apply here, so we can save your information for future openings we may have.

Thank you for your interest in Knight!

Human Resources

Knight Const. & Supply, Inc.

Knight Wall Systems, Inc.

Knight Boat Docks, Inc.
","descriptionText","General Application Knight Const. & Supply, Inc. Interested in working for one of the Knight Companies, but don't see a job opening that fits your experience? Please apply here, so we can save your information for future openings we may have. Thank you for your interest in Knight! Human Resources Knight Const. & Supply, Inc. Knight Wall Systems, Inc. Knight Boat Docks, Inc.","
Interested in working for one of the Knight Companies, but don't see a job opening that fits your experience?