UT Logistics Operations Analyst I
Daimler Truck, Fort Mill, SC, United States
Truck Shipment Management Specialist
Inside the role, this position manages inbound and outbound domestic and Canadian used truck shipments in support of new truck customers, transporters, storage vendors, and the dealer and SelecTrucks network. The role ensures the accuracy and integrity of all receiving, shipping, repair, and inventory documentation to support recordkeeping, audits, and compliance requirements. The specialist monitors storage inventory, repairs, maintenance, and vendor invoicing, and reconciles discrepancies as needed. This role requires a working knowledge of transportation and storage contracts and the ability to manage exceptions or changes in process flows across multiple customer types, including dealers, fleets, and external customers. Close collaboration with Acquisitions, Inspections, Controlling, Marketing, Sales, and other internal teams is essential to ensure operational success and a positive customer experience.
What You Drive at DTNA
Maintain and process all inbound and outbound receiving and shipping records using vendor systems and processes
Coordinate with carriers to ensure timely and accurate delivery of inbound and outbound shipments
Expedite shipments when required to meet business and customer needs
Review transportation incidents and accident root causes, working with transporters to determine fault
Process documentation to secure reimbursement for transportation-related damage
Investigate and resolve internal and external shipping and receiving issues
Partner with internal functional teams to resolve operational issues and improve process effectiveness
Collaborate with Used Truck Acquisitions and Sales teams to monitor and enhance customer satisfaction
Create, analyze, and distribute operational, inventory, and performance reports
Coordinate shipment timing for used truck sales across retail, wholesale, and export channels
Support KPI analysis and corrective action implementation in partnership with Analyst II
Monitor storage inventory and ensure repairs are reviewed, approved, and processed for payment
Conduct quarterly audits of storage inventory, repairs, and approvals, maintaining accurate audit records
Ensure all shipping, inventory, and vendor documentation remains current and compliant
Participate in inventory, vendor, and customer fleet meetings to report shipment status
Participate in or lead special projects focused on process improvement
Maintain performance metrics and KPIs for compliance tracking and reporting
Knowledge You Should Bring
Bachelor's degree and 2-4 years of relevant experience, or 4 years of relevant experience in lieu of degree, is required
Requires basic understanding of theories, practices, and procedures related to job field
Works within standard practices and procedures to analyze information and problems of limited scope
Works within standardized procedures to meet objectives and deadlines
Where We Work
This position is open to applicants who can work in (or relocate to) the following location(s): Fort Mill, SC US. Relocation assistance is not available for this position.
Schedule Type:
Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.
Additional Information
This position is not open for Visa sponsorship or to existing Visa holders
Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
Final candidate must successfully complete a criminal background check
Final candidate may be required to successfully complete a pre-employment drug screen
Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
EEO - Disabled/Veterans
Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.
Inside the role, this position manages inbound and outbound domestic and Canadian used truck shipments in support of new truck customers, transporters, storage vendors, and the dealer and SelecTrucks network. The role ensures the accuracy and integrity of all receiving, shipping, repair, and inventory documentation to support recordkeeping, audits, and compliance requirements. The specialist monitors storage inventory, repairs, maintenance, and vendor invoicing, and reconciles discrepancies as needed. This role requires a working knowledge of transportation and storage contracts and the ability to manage exceptions or changes in process flows across multiple customer types, including dealers, fleets, and external customers. Close collaboration with Acquisitions, Inspections, Controlling, Marketing, Sales, and other internal teams is essential to ensure operational success and a positive customer experience.
What You Drive at DTNA
Maintain and process all inbound and outbound receiving and shipping records using vendor systems and processes
Coordinate with carriers to ensure timely and accurate delivery of inbound and outbound shipments
Expedite shipments when required to meet business and customer needs
Review transportation incidents and accident root causes, working with transporters to determine fault
Process documentation to secure reimbursement for transportation-related damage
Investigate and resolve internal and external shipping and receiving issues
Partner with internal functional teams to resolve operational issues and improve process effectiveness
Collaborate with Used Truck Acquisitions and Sales teams to monitor and enhance customer satisfaction
Create, analyze, and distribute operational, inventory, and performance reports
Coordinate shipment timing for used truck sales across retail, wholesale, and export channels
Support KPI analysis and corrective action implementation in partnership with Analyst II
Monitor storage inventory and ensure repairs are reviewed, approved, and processed for payment
Conduct quarterly audits of storage inventory, repairs, and approvals, maintaining accurate audit records
Ensure all shipping, inventory, and vendor documentation remains current and compliant
Participate in inventory, vendor, and customer fleet meetings to report shipment status
Participate in or lead special projects focused on process improvement
Maintain performance metrics and KPIs for compliance tracking and reporting
Knowledge You Should Bring
Bachelor's degree and 2-4 years of relevant experience, or 4 years of relevant experience in lieu of degree, is required
Requires basic understanding of theories, practices, and procedures related to job field
Works within standard practices and procedures to analyze information and problems of limited scope
Works within standardized procedures to meet objectives and deadlines
Where We Work
This position is open to applicants who can work in (or relocate to) the following location(s): Fort Mill, SC US. Relocation assistance is not available for this position.
Schedule Type:
Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.
Additional Information
This position is not open for Visa sponsorship or to existing Visa holders
Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
Final candidate must successfully complete a criminal background check
Final candidate may be required to successfully complete a pre-employment drug screen
Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
EEO - Disabled/Veterans
Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.