Project Management Intern - Employee Communications
NFP, an Aon company, New York, NY, United States
Who We Are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Summary
The Communications PMO Intern supports the National Employee Communications Project Management Office (PMO). This role focuses on project coordination, intake management, workflow tracking, and capacity visibility to help ensure communications projects are planned, prioritized, and delivered efficiently.
Alongside core PMO responsibilities, this role contributes to the Wise & Well digital experience by using Foleon—the content management system—for Digital Benefit Guides (DBGs). The intern will support the production of monthly Wise & Well newsletters and the ongoing maintenance and enhancement of Wise & Well modules within the platform.
The intern will work closely with PMO leadership and Communications team members to support project tracking, documentation, and process improvement initiatives.
Accountable For These Key Areas
Support PMO operations and project coordination activities
Assist with project intake, tracking, and prioritization
Update and maintain accurate project data across Planner and SharePoint Lists
Support capacity planning, reporting, and process documentation
Contribute to continuous improvement of PMO workflows and tools
Responsibilities
Project Intake, Tracking & Coordination
Support the review of incoming project requests to ensure completeness, alignment to scope, and readiness for routing
Proactively elevate unclear or incomplete requests, provide timely updates to the PMO team, and monitor and follow up on items requiring additional information to ensure they progress through the workflow
Update and maintain project tasks in Microsoft Planner Premium, including due dates, assignments, checklists, and links
Help maintain clear and consistent project entries in Planner and other tracking documents to support queue management
Wise & Well & Foleon Support
Prepare and publish monthly Wise & Well digital newsletters using the Foleon platform
Maintain, update, and support improvements to Wise & Well Foleon modules
Apply Foleon layout and formatting best practices used across Communications for DBGs
Support content organization, visual layout, editing, and quality control
Identify opportunities to improve workflow efficiency, usability, or content experience
Capacity & Workflow Support
Help track team capacity and workload across active projects
Assist with identifying bottlenecks, overdue tasks, or incomplete project information
Support PMO efforts to balance work based on priority, renewal dates, and team capacity
Communication & Collaboration
Communicate with PMO team members regarding missing information or project updates
Escalate unclear or incomplete requests to PMO leadership
Participate in PMO check‑ins and planning discussions
Core Values
Demonstrate a shared commitment to the company’s Core Values and PeopleFirst culture
Goals & Measures Of Success
Accurate and timely entry of projects into Planner and SharePoint Lists
Improved visibility into project status and team workload
On‑time updates to project tracking tools
Clear, usable process documentation delivered to the PMO team
Reliable support of PMO operations during peak project periods
Commitment to up to 40 hours per week during the internship
Qualifications
Working toward a bachelor’s degree in business, operations, communications, marketing, or a related field (rising seniors preferred)
Strong interest in project management, operations, or process improvement
Proficiency with Microsoft Office programs (required)
Familiarity with Microsoft Planner, SharePoint, or similar project management tools (preferred; training provided)
Proficient in at least one email service provider (required)
Graphic design and web development experience (required)
Strong organizational and analytical skills
Essential Functions & Skills
High attention to detail in a fast‑paced, deadline‑driven environment
Ability to manage multiple tasks and shifting priorities
Self‑motivated and comfortable working in a hybrid environment
Clear written and verbal communication skills
Comfortable working with data, tracking tools, and documentation
Technology‑savvy and eager to learn new systems and workflows
Curious, process‑oriented, and interested in how work gets done
What We Offer
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. Base salary range for this position is $18 to $24 per hour. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.
NFP and You… Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
#J-18808-Ljbffr
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Summary
The Communications PMO Intern supports the National Employee Communications Project Management Office (PMO). This role focuses on project coordination, intake management, workflow tracking, and capacity visibility to help ensure communications projects are planned, prioritized, and delivered efficiently.
Alongside core PMO responsibilities, this role contributes to the Wise & Well digital experience by using Foleon—the content management system—for Digital Benefit Guides (DBGs). The intern will support the production of monthly Wise & Well newsletters and the ongoing maintenance and enhancement of Wise & Well modules within the platform.
The intern will work closely with PMO leadership and Communications team members to support project tracking, documentation, and process improvement initiatives.
Accountable For These Key Areas
Support PMO operations and project coordination activities
Assist with project intake, tracking, and prioritization
Update and maintain accurate project data across Planner and SharePoint Lists
Support capacity planning, reporting, and process documentation
Contribute to continuous improvement of PMO workflows and tools
Responsibilities
Project Intake, Tracking & Coordination
Support the review of incoming project requests to ensure completeness, alignment to scope, and readiness for routing
Proactively elevate unclear or incomplete requests, provide timely updates to the PMO team, and monitor and follow up on items requiring additional information to ensure they progress through the workflow
Update and maintain project tasks in Microsoft Planner Premium, including due dates, assignments, checklists, and links
Help maintain clear and consistent project entries in Planner and other tracking documents to support queue management
Wise & Well & Foleon Support
Prepare and publish monthly Wise & Well digital newsletters using the Foleon platform
Maintain, update, and support improvements to Wise & Well Foleon modules
Apply Foleon layout and formatting best practices used across Communications for DBGs
Support content organization, visual layout, editing, and quality control
Identify opportunities to improve workflow efficiency, usability, or content experience
Capacity & Workflow Support
Help track team capacity and workload across active projects
Assist with identifying bottlenecks, overdue tasks, or incomplete project information
Support PMO efforts to balance work based on priority, renewal dates, and team capacity
Communication & Collaboration
Communicate with PMO team members regarding missing information or project updates
Escalate unclear or incomplete requests to PMO leadership
Participate in PMO check‑ins and planning discussions
Core Values
Demonstrate a shared commitment to the company’s Core Values and PeopleFirst culture
Goals & Measures Of Success
Accurate and timely entry of projects into Planner and SharePoint Lists
Improved visibility into project status and team workload
On‑time updates to project tracking tools
Clear, usable process documentation delivered to the PMO team
Reliable support of PMO operations during peak project periods
Commitment to up to 40 hours per week during the internship
Qualifications
Working toward a bachelor’s degree in business, operations, communications, marketing, or a related field (rising seniors preferred)
Strong interest in project management, operations, or process improvement
Proficiency with Microsoft Office programs (required)
Familiarity with Microsoft Planner, SharePoint, or similar project management tools (preferred; training provided)
Proficient in at least one email service provider (required)
Graphic design and web development experience (required)
Strong organizational and analytical skills
Essential Functions & Skills
High attention to detail in a fast‑paced, deadline‑driven environment
Ability to manage multiple tasks and shifting priorities
Self‑motivated and comfortable working in a hybrid environment
Clear written and verbal communication skills
Comfortable working with data, tracking tools, and documentation
Technology‑savvy and eager to learn new systems and workflows
Curious, process‑oriented, and interested in how work gets done
What We Offer
We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. Base salary range for this position is $18 to $24 per hour. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.
NFP and You… Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
#J-18808-Ljbffr