Business Development (Service)
Duluthdodgeminnesota, Duluth, MN, United States
At Duluth Chrysler Dodge Jeep RAM, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners. Every employee at Duluth is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.
Benefits
Medical, Dental & Vision Insurance
401K Plan + Match
Paidvacation
Growth opportunities
Paid Training
Long term job security
Discounts on products and services
Responsibilities
Answer customer calls and establish follows-up with serviceappointments.
Respond quickly to internet, phone and online service inquiries.
Provide customers with initial serviceinformation, and direct them to the appropriate dealership resources.
Present informationbased on customer needs.
Maintain Courtesy Rental Fleet
Participate in team and process development sessions – keeping positive relationships with teammates, sales/parts teams, and dealership management.
Utilize the CRM tracking/scheduling system daily.
Keep records of all outgoing and incoming rental vehicles.
Filing/Other office duties
Other duties requested bythe general or service manager.
Qualifications
Excellent teammate with a collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license
Organization skills
Customer service skills
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Benefits
Medical, Dental & Vision Insurance
401K Plan + Match
Paidvacation
Growth opportunities
Paid Training
Long term job security
Discounts on products and services
Responsibilities
Answer customer calls and establish follows-up with serviceappointments.
Respond quickly to internet, phone and online service inquiries.
Provide customers with initial serviceinformation, and direct them to the appropriate dealership resources.
Present informationbased on customer needs.
Maintain Courtesy Rental Fleet
Participate in team and process development sessions – keeping positive relationships with teammates, sales/parts teams, and dealership management.
Utilize the CRM tracking/scheduling system daily.
Keep records of all outgoing and incoming rental vehicles.
Filing/Other office duties
Other duties requested bythe general or service manager.
Qualifications
Excellent teammate with a collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license
Organization skills
Customer service skills
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr