Communications & CSR Manager

**Who We Are:** At OPENLANE we make wholesale easy so our customers can be more successful. **We’re a technology company** building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. **We’re a data company** helping customers buy and sell smarter with clear, actionable insights they can understand and use. **And we’re an innovation company** accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. **Our Values:** **Driven Waybuilders.** We pursue challenges that inspire us to build, create, and innovate. **Relentless Curiosity.** We seek to understand and improve our customers’ experience. **Smart Risk-Taking.** We transform risk into progress through data, experience, and intuition. **Fearless Ownership.** We deliver what we promise and learn along the way.We’re seeking a Communications & CSR Manager to join our in-house Marketing & Communications (MarComm) team, where you’ll support internal and external communications across our corporate functions and community relations. You’ll help drive brand visibility and reputation, with a focus on employee engagement and philanthropic initiatives. This role is a great fit if you’re passionate about storytelling, enjoy connecting employees and communities, and are eager to flex a wide range of communications skills.* Curious.* Analytical. You possess strong critical thinking skills to evaluate new information and data, key performance metrics, identify opportunities and make recommendations for improvement.* Strategic. You bring a keen eye and a critical mind with an ability to see the big picture. You understand our audiences’ needs and our purpose, and you work tirelessly to bring them together to achieve impact and business results.* Detail-oriented. You ensure high-quality communication and help maintain brand and style guidelines across all content and materials.* Collaborative. You’re a partner to team members across the MarComm team, and a conduit between our team and key stakeholders across our business lines.* Proactive. You are solutions-oriented and adept at acting on your own initiative while seeking guidance and direction when necessary.* Relationship-driven. You nurture strong relationships and advocate for others. You’re an ambassador for the MarComm team, OPENLANE and each of our brands.* Digitally savvy. You understand digital tools and channels such as social media, search and content marketing. You monitor and seek out new digital innovations with a thoughtful eye toward practical applications and how they may disrupt existing tools and technologies.* Craft compelling content that drives engagement and builds both internal and external brand champions, from intranet and thought leadership articles to presentations, talk tracks and more.* Empower field employees with the latest info and resources about product updates, key initiatives and customer engagement priorities, leveraging communications as a business growth tool.* Oversee our employee intranet, serving as the subject matter expert to teams across the organization on its functionality and best practices and providing regular engagement reports.* Partner with key corporate functions including human resources, IT, finance, safety and security as well as OPENLANE’s employee resource groups (ERGs) to deliver timely and relevant communications to employees.* Lead and manage OPENLANE’s community engagement strategy and initiatives, cultivating meaningful relationships to maximize program impact and visibility while ensuring alignment with company priorities and brand standards.* Develop standards for regular reporting on the scope and impact of community engagement initiatives.* Manage a storytelling-driven social media approach for our corporate social channels, including planning, posting and performance monitoring.* Maintain a keen understanding of industry trends affecting our business and make appropriate recommendations regarding communication strategy.* Pilot AI-enabled workflows for ideation, drafting, editing and analytics to enable increased productivity and engagement.* Bachelor’s degree in marketing, communications, business or a related field.* 6-10 years of relevant experience in communications or marketing, preferably in a corporate, agency or political setting.* Exceptional written and verbal communication skills.* Ability to prioritize and implement complex initiatives in a high-intensity, fast-paced, entrepreneurial environment.* Flexible mindset with the ability to adapt to changing deadlines and priorities.* Ability to analyze data and apply it to business challenges and communications strategy.* Experience and success using traditional media as well as social media and digital channels to engage both internal and external audiences.* Comfort conceptualizing and/or creating compelling visuals and presentations to enhance communications.* Strong executive presence and poise.* Ability to influence others outside direct line of control or management chain.* A keen eye for detail.* Experience in the automotive industry.* Experience in graphic design applications such as Canva.* Competitive pay* Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)* Immediately vested 401K (US) or RRSP (Canada) with company match* Paid Vacation, Personal, and Sick Time* Paid maternity and paternity leave (US)* Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)* Robust Employee Assistance Program* Employer paid Leap into Service Day to volunteer* Tuition Reimbursement for eligible programs* Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization* Company culture of internal promotions, diverse career paths, and meaningful advancement**OPENLANE makes wholesale easy so our customers can be more successful. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions.****We’re a technology company** delivering next generation tools to accelerate and simplify remarketing.**We’re an analytics company** leveraging data to inform and empower our customers with clear, actionable insights.**And we’re an auction company** powering the world’s most advanced digital used vehicle marketplaces.In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries. OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers.Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers.**California Residents:** Click to learn more about the personal information we collect in the application process. Also, click for how we adhere to the California Fair Chance Act.**Canadian Residents:** Click to learn more about how we adhere to the provincial Human Rights Codes and any accessibility and/or disability legislation" **OPENLANE is an equal opportunity employer and a drug-free workplace.**
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