Medical Receptionist I

Urgent Care is open 365 days a year from 7a-7p, so you will be required to work some weekends and holidays.

The Medical Receptionist I greets and registers incoming patients in the practice management system, and collects/enters demographic and insurance information with a high degree of accuracy. The position confirms and schedules appointments, collects copayments, and verifies insurance. The position explains financial requirements to patients or responsible parties and enters payments into the practice management system. The position receives incoming telephone calls in a prompt, courteous, and professional manner. The Medical Receptionist I may also be responsible for processing and following up on referrals that are generated by the providers. The position may initiate requests for authorization of patient services, verifies benefits, enters/documents authorizations, and communicates status of authorizations to medical staff. The position may schedule referral appointments for tests, procedures, and follow-up.

Responsibilities

Greets visitors or patients and directs them as appropriate using the mission, vision and values of Baptist Health Care.
Enters all patient demographics into the practice management system and continually maintains patient information in the patient record.
Accountable for appointments and scheduling patients properly on the days and times specified, as well as reminding patients of appointments. May be responsible for duties including, but not limited to, the following: coordinates and schedules appointments, ensures appointment reminders and online appointment requests are managed timely, and follows up with patients who \"no-show\" to reschedule appointment.
Receives and routes incoming telephone calls in a prompt, courteous, and professional manner.
Operates a variety of office equipment effectively.
Verifies health insurance eligibility and understands copays, co-insurance and deductibles, as applicable.
Explains financial requirements to patients or responsible parties and collects patient financial portions (copays/coinsurance), as applicable.
Reconciles daily charges and payments with high degree of accuracy, as applicable.
Responsible for smooth coordination and documentation of patient referral information, as applicable.
Responsible for obtaining prior authorizations for procedures, as applicable.
Works closely with Baptist Medical Group representatives, insurance companies, patients, and family members.

Qualifications

Minimum Education

High School Diploma or Equivalent Required

Required Skills, Knowledge and Abilities

Must have good communication skills verbally and written.
Skill in organizing work, making assignments, and achieving goals and objectives.
Ability to prioritize work.
Skill and confident with use of computers and related software applications.
Be able to make recommendations and handle complaints and requests in a professional and calm manner.
Ability to provide excellent customer service.

About Us

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.

Job Info

Job Identification 9788
Job Category Clerical
Locations 5100 N 12th Ave, Pensacola, FL, 32504, US
Job Schedule Full time
Job Shift Varies
Work Environment On Site
FTE 1.0 FT
Work Hours Shift Commitment; Clinic is open 7a-7p/365 days year

","

Medical Receptionist I

Urgent Care is open 365 days a year from 7a-7p, so you will be required to work some weekends and holidays.

...","Full Time",[91],["B","3522212715"],"/jobs/3522212715-medical-receptionist-i-urgent-care-airport",{"_64":65,"_66":67,"_68":69,"_70":71,"_72":73},["D",1777248000000],"Tahoe Forest Health System","Receptionist Front Office - IM/Pulmonology

Performs front office duties in order to maintain an efficient workflow for the practice.
Bargaining Unit:

Outpatient Clinics - EA
Rate of Pay:

$26.60/hour + DOE
Summary
Greets, receives visitors, determines nature of business, and directs as appropriate in a courteous and professional manner.
Registers patients by obtaining and verifying accurate demographic and insurance information for billing.
Enters data into the computer as needed to maintain office and patient records.
Schedules and maintains appointments based on provider and service-specific requirements to ensure accurate schedules are maintained.
Reviews physician daily schedules for appropriate visit lengths and types.
Informs providers of scheduled procedures.
Prints and updates schedules for all providers.
Communicates to back office, provider, and Practice Lead significant schedule changes.
Schedules ancillary tests per specific provider practice and/or assists patient in scheduling ancillary services including diagnostic imaging, lab, and transportation.
Documents and follows up on no shows in accordance with No Show Policy.
Makes appointment confirmation calls.
Answers the phone within three rings.
Answers questions within scope of practice, routes calls as appropriate or takes clear, detailed messages as needed.
Retrieves voice mail messages, returns calls to answer questions within scope of practice or routes calls as appropriate.
Provides first level of resolution with patients, involving Practice Lead for second level of resolution.
Collects and posts payments, office co-pays, deductibles, and self-pay balances at time of service.
Balances cash and completes daily cash reconciliation.
Prepares daily deposit and reconciles collection report following protocol.
Ensures accurate completion of medical record requests as assigned.
Prepares charts for next day's appointments.
Handles flow of patient reports, and routes to appropriate practitioner for review and signatures.
Obtains test results and records as requested by the medical provider.
Accesses and maintains information in various electronic health records (EHR) systems as requested.
Ensures downtime binders are maintained daily.
Maintains proficiency with practice management, EHR, hospital registration, and results retrieval systems.
Provides general office support including retrieving, opening and distributing mail per office protocol; making photocopies, faxing and mailing documents.
Works closely with Practice Leads on processes/procedures including training of staff as needed.
Assists with maintenance of cleanliness of office and waiting area.
Maintains par levels of all forms and office supplies and report any deficiencies to Practice Lead.
Assumes opening and closing duties as needed.
Works as part of implementation team for any project within the MSC as directed.
Demonstrates System Values in performance and behavior.
Complies with System policies and procedures.
Other duties as may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
6 months to 1 year of related experience.
Other Experience/Qualifications
Required:
Proficient in Microsoft Outlook
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

","Receptionist Front Office - IM/Pulmonology

Performs front office duties in order to maintain an efficient workflow for the practice.
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Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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