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Description

Are you a seasoned emergency services Dispatcher ready to take the lead in ensuring public safety? Be the calm in the storm and the force behind the front lines. We're seeking a Public Safety Communications Supervisor to guide our dedicated team, oversee critical operations, and make a real difference in our community. If you have a strong background in emergency communications, proven leadership skills, and the ability to thrive in a high-pressure environment, apply today! West Allis residents receive an additional 5% on top of the hourly pay range!

Click Here To Review Job Description (PDF) Examples of Duties

Supervise the 911 Communications Center and daily operations of dispatchers
Ensure timely and efficient response to calls for service
Answer emergency and non-emergency calls for service
Dispatch and track police and fire units
Utilize software, technology, and other resources to assist sworn personnel in identifying and locating people and property
Enter arrest warrants into the Crime Information Bureau (CIB) database
Maintain accuracy and verification of warrant information
Modify, supplement, and cancel warrant entries as needed
Review police and fire call information for quality assurance
Resolve concerns/complaints not requiring Command Staff involvement (approx. 80% of time)
Monitor schedules to ensure minimum staffing levels and maintain efficient operations

Click Here To Review Job Duties (PDF) Qualifications

Associate's degree - Criminal Justice, Fire Science, Public Administration, Emergency Management, or related field
2-3 years of recent dispatching and supervisory experience that include extensive customer service interactions. Ability to accurately type 35 wpm and basic to intermediate knowledge of data entry as well as utilizing software in accordance with the needs of the department.
Preferred intermediate knowledge and proficiency in Microsoft Office Suite programs such as Microsoft Outlook (mail, calendar, tasks), Word (templates, forms, mail merge, reviewing) and Excel; and Adobe Reader. Basic English, grammar, writing, and math skills.
Experience working in team environments as well as diverse backgrounds. Possess the emotional intelligence to effectively perform the duties of the position

Click Here To Review Job Qualifications (PDF)

Required

Preferred

Job Industries

Other

","shortDescription","

Description ...","promoted","title","Public Safety Communications Supervisor","duration","","experienceLevel","displayThumbnail","location","locations",[63],"id",["B","3522844087"],"displayHeadline","Work at City of West Allis","category","displayPublishedAt","3 months ago","displayUrl","/jobs/3522844087-public-safety-communications-supervisor","shortTitle","shortLocation","West Allis, WI, United States","searchCompanyPath","/jobs?keyword=City+of+West+Allis","searchLocationPath","/jobs?location=West+Allis%2C+WI%2C+United+States","searchTitlePath","/jobs?keyword=Public+Safety+Communications+Supervisor",{"_64":65,"_66":67,"_68":69,"_70":71,"_72":73},"country","United States","city","West Allis","formatted","West Allis, WI, United States, 53214","state","WI","postal_code","53214",["D",1777377600000],"GovernmentJobs.com","Communications Specialist

The Central Lane Communications Center (CLCC) was established as a regional consolidated communications center in April 1985. Organizationally, CLCC is part of the Eugene Police Department's 911 Communications Division. CLCC is jointly funded by the City of Eugene General Fund, fire dispatch user fees, and the State's 9-1-1 telephone tax. CLCC receives 911 calls for the majority of Lane County as well as non-emergency calls for the Eugene Police Department, Eugene Animal Welfare and Eugene-Springfield Fire Department. CLCC, on average, receives 1000 telephone calls a day between 911 and non-emergency lines. CLCC provides dispatch services for Eugene Police Department and 13 fire agencies across Lane County.
This position performs specialized duties in the operation of a public safety communications system, including operating complex communications equipment for emergency and non-emergency situations; requests for assistance by police, fire, and emergency medical response units; dispatching and monitoring appropriate emergency public safety units; and keeping accurate records of communications received and transmitted.
Applications will be reviewed weekly. (Posting updated on 8/4/25) Accepting online applications only. Information on how to apply is available.
Classification: Communications Specialist 1 and Communications Specialist 2. Salary: Depending upon a lateral candidate's experience, knowledge, skills and abilities, a decision may be made to bring the candidate on at the Communications Specialist 1 (Entry Level) with the understanding that as a condition of employment, employees will be expected to successfully train and become proficient in call taking and trained in all dispatch positions as a Communications Specialist 2. The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA).
Communications Specialist 1 $29.27 - $32.29 hourly / $60,881.60 - $67,163.20 annually Communications Specialist 2 $32.29 - $41.24 hourly / $67,163.20 - $85,779.20 annually
Department, Division: Eugene Police Department, Central Lane Communications Center Union Representation: Eugene Police Employees' Association (EPEA) Work Location: Central Lane Communications Center, 1735 W 2nd Ave, Eugene, OR 97402 Schedule: Incumbents must be available to work weekends, holidays, call back, standby, and rotating shifts. Shifts are rotated every six months (more often while in training). The current shifts are:
Early Day Shift - 0700-1700 Late Day Shift - 1145-2145 Early Night Shift - 1645-0245 Late Night Shift - 2130-0730
Benefits: The City of Eugene offers robust and competitive benefits. For more information, select the Benefits Tab, or view benefits summaries as well as see information about all employee benefits. Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see \"Supplemental Information\" at the end of the posting for more information. Living & Working in Eugene: Information about living in Eugene, how the City of Eugene operates, and more can be found on our website.
The Selection Process will consist of: Criticall Test, Interview, Background Investigation, Psychological Evaluation, Medical Examination and Drug Screen. Per the EPEA contract, the City shall pay an employee an additional 5% for a required intermediate or advanced level competency. To qualify for bilingual pay, the employee must have demonstrated fluency in the required language and successfully pass a fluency examination administered by the City's Employee Resource Center division. Eligibility List This posting may also be used to establish an eligibility list of applicants for future vacancies. Candidates that are placed on the eligibility list will be notified via email which will include the duration of the list and how notification of call up will occur.
What to Expect from our Selection Process Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 8-10 weeks to complete.
Diversity, Equity, and Inclusion The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply. The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061. In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.
","Communications Specialist

The Central Lane Communications Center (CLCC) was established as a regional consolidated communications center i...","911 Call-Taker/Dispatcher - Lateral",[88],["B","3522705857"],"Work at GovernmentJobs.com","22 hours ago","/jobs/3522705857-911-call-taker-dispatcher-lateral","Eugene, OR, United States","/jobs?keyword=GovernmentJobs.com","/jobs?location=Eugene%2C+OR%2C+United+States","/jobs?keyword=911+Call-Taker%2FDispatcher+-+Lateral",{"_64":65,"_66":89,"_68":90,"_70":91,"_72":92},"Eugene","Eugene, OR, United States, 97403","OR","97403",["D",1777377600000],"Dispatcher

Do you keep your composure in stressful situations and have a desire to help serve your community? Support the West Allis Police & Fire Departments as a Dispatcher. Some duties include receiving 911 calls and non-emergency calls for police, fire, and emergency medical services. Dispatchers regularly utilize phones, radio equipment, Computer-Aided Dispatch (CAD) systems, door controls, and a variety of other programs within the computer system. Dispatchers are trained in or become certified in CPR, Emergency Medical Dispatch (EMD), Wisconsin State Portals, and a variety of other disciplines. You must be able to work evenings, weekends, holidays, and long and odd hours when required. Exceptional written and oral communication skills are a must for this position. If this sounds like you, apply today!
Examples of Duties:
Answer and route emergency and non-emergency calls for service received via telephone.
Dispatch and direct emergency personnel, consider call priority, availability and the number/types of personnel needed.
Administer emergency medical dispatch instructions through ProQA Priority Dispatch.
Monitor all police/fire/EMS units and document their locations or actions, record changes of status; Possess multitasking ability to monitor telephones, radio transmissions, scanner receptions and conversations.
Maintain vast knowledge of the geography of the city, including streets, major intersections, house numbering system, freeways, borders & landmarks.
Qualifications:
High School Diploma (or equivalent)
A minimum of two years' experience in administrative support and/or customer service including extensive customer service interaction.
Ability to accurately type 35 wpm and basic knowledge of data entry as well as utilizing software in accordance with the needs of the department.
Preferred knowledge and proficiency in Microsoft Office Suite programs such as Microsoft Outlook (mail, calendar, tasks), Word (templates, forms, mail merge, reviewing) and Excel; and Adobe Reader.
Basic skills in English grammar/writing and math.
Experience working in team environments as well as in diverse backgrounds.

","Dispatcher

Do you keep your composure in stressful situations and have a desire to help serve your community? Support the West Allis Polic...","PT Dispatcher",[103],["B","3522852561"],"/jobs/3522852561-pt-dispatcher","Milwaukee, WI, United States","/jobs?location=Milwaukee%2C+WI%2C+United+States","/jobs?keyword=PT+Dispatcher",{"_64":65,"_66":104,"_68":105,"_70":71,"_72":106},"Milwaukee","Milwaukee, WI, United States, 53244","53244",["D",1776729600000],"

Description

Do you keep your composure in stressful situations and have a desire to help serve your community? Support the West Allis Police & Fire Departments as a Dispatcher. Some duties include receiving 911 calls and non-emergency calls for police, fire, and emergency medical services. Dispatchers regularly utilize phones, radio equipment, Computer-Aided Dispatch (CAD) systems, door controls, and a variety of other programs within the computer system. Dispatchers are trained in or become certified in CPR, Emergency Medical Dispatch (EMD), Wisconsin State Portals, and a variety of other disciplines. You must be able to work evenings, weekends, holidays, and long and odd hours when required. Exceptional written and oral communication skills are a must for this position. If this sounds like you, apply today!

Click Here To Review Job Description (PDF)

Examples of Duties

Answer and route emergency and non-emergency calls for service received via telephone.
Dispatch and direct emergency personnel, consider call priority, availability and the number/types of personnel needed.
Administer emergency medical dispatch instructions through ProQA Priority Dispatch.
Monitor all police/fire/EMS units and document their locations or actions, record changes of status; Possess multitasking ability to monitor telephones, radio transmissions, scanner receptions and conversations.
Maintain vast knowledge of the geography of the city, including streets, major intersections, house numbering system, freeways, borders & landmarks.

Click Here To Review Job Duties (PDF)

Qualifications

High School Diploma (or equivalent)
A minimum of two years' experience in administrative support and/or customer service including extensive customer service interaction.
Ability to accurately type 35 wpm and basic knowledge of data entry as well as utilizing software in accordance with the needs of the department.
Preferred knowledge and proficiency in Microsoft Office Suite programs such as Microsoft Outlook (mail, calendar, tasks), Word (templates, forms, mail merge, reviewing) and Excel; and Adobe Reader.
Basic skills in English grammar/writing and math.
Experience working in team environments as well as in diverse backgrounds.

Click Here To Review Job Qualifications

Required

Preferred

Job Industries

Other

",[113],["B","3522840682"],"8 days ago","/jobs/3522840682-pt-dispatcher",{"_64":65,"_66":67,"_68":69,"_70":71,"_72":73},["D",1777161600000],"

Description

Examples of Duties

Answer and route emergency and non-emergency calls for service received via telephone.
Dispatch and direct emergency personnel, consider call priority, availability and the number/types of personnel needed.
Administer emergency medical dispatch instructions through ProQA Priority Dispatch.
Monitor all police/fire/EMS units and document their locations or actions, record changes of status; Possess multitasking ability to monitor telephones, radio transmissions, scanner receptions and conversations.
Maintain vast knowledge of the geography of the city, including streets, major intersections, house numbering system, freeways, borders & landmarks.

Click Here To Review Job Duties (PDF)

Qualifications

High School Diploma (or equivalent)
A minimum of two years' experience in administrative support and/or customer service including extensive customer service interaction.
Ability to accurately type 35 wpm and basic knowledge of data entry as well as utilizing software in accordance with the needs of the department.
Preferred knowledge and proficiency in Microsoft Office Suite programs such as Microsoft Outlook (mail, calendar, tasks), Word (templates, forms, mail merge, reviewing) and Excel; and Adobe Reader.
Basic skills in English grammar/writing and math.
Experience working in team environments as well as in diverse backgrounds.

Click Here To Review Job Qualifications

","

...","Full Time",[122],["B","3521747550"],"3 days ago","/jobs/3521747550-pt-dispatcher",{"_64":65,"_66":67,"_68":69,"_70":71,"_72":73},8752,"name","Newsday Media Group","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/351727.GIF","slug","newsday-media-group","

Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

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