Medical Receptionist I

Urgent Care is open 365 days a year from 7a-7p, so you will be required to work some weekends and holidays.

The Medical Receptionist I greets and registers incoming patients in the practice management system, and collects/enters demographic and insurance information with a high degree of accuracy. The position confirms and schedules appointments, collects copayments, and verifies insurance. The position explains financial requirements to patients or responsible parties and enters payments into the practice management system. The position receives incoming telephone calls in a prompt, courteous, and professional manner. The Medical Receptionist I may also be responsible for processing and following up on referrals that are generated by the providers. The position may initiate requests for authorization of patient services, verifies benefits, enters/documents authorizations, and communicates status of authorizations to medical staff. The position may schedule referral appointments for tests, procedures, and follow-up.

Responsibilities

Greets visitors or patients and directs them as appropriate using the mission, vision and values of Baptist Health Care.
Enters all patient demographics into the practice management system and continually maintains patient information in the patient record.
Accountable for appointments and scheduling patients properly on the days and times specified, as well as reminding patients of appointments. May be responsible for duties including, but not limited to, the following: coordinates and schedules appointments, ensures appointment reminders and online appointment requests are managed timely, and follows up with patients who \"no-show\" to reschedule appointment.
Receives and routes incoming telephone calls in a prompt, courteous, and professional manner.
Operates a variety of office equipment effectively.
Verifies health insurance eligibility and understands copays, co-insurance and deductibles, as applicable.
Explains financial requirements to patients or responsible parties and collects patient financial portions (copays/coinsurance), as applicable.
Reconciles daily charges and payments with high degree of accuracy, as applicable.
Responsible for smooth coordination and documentation of patient referral information, as applicable.
Responsible for obtaining prior authorizations for procedures, as applicable.
Works closely with Baptist Medical Group representatives, insurance companies, patients, and family members.

Qualifications

Minimum Education

High School Diploma or Equivalent Required

Required Skills, Knowledge and Abilities

Must have good communication skills verbally and written.
Skill in organizing work, making assignments, and achieving goals and objectives.
Ability to prioritize work.
Skill and confident with use of computers and related software applications.
Be able to make recommendations and handle complaints and requests in a professional and calm manner.
Ability to provide excellent customer service.

About Us

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.

Job Info

Job Identification 9788
Job Category Clerical
Locations 5100 N 12th Ave, Pensacola, FL, 32504, US
Job Schedule Full time
Job Shift Varies
Work Environment On Site
FTE 1.0 FT
Work Hours Shift Commitment; Clinic is open 7a-7p/365 days year

","

Medical Receptionist I

Urgent Care is open 365 days a year from 7a-7p, so you will be required to work some weekends and holidays.

...","Full Time",[91],["B","3522212715"],"/jobs/3522212715-medical-receptionist-i-urgent-care-airport",{"_64":65,"_66":67,"_68":69,"_70":71,"_72":73},["D",1777345200000],"Triad Adult & Pediatric Medicine","Patient Registration Specialist

The primary purpose of this position is to greet and direct patients and visitors, as well as answer/relay phone calls and messages, and to provide information in a professional and courteous manner.
Job Responsibilities:
Greets and registers patients in a polite, prompt, helpful manner.
Verifies and updates patient information per established patient registration procedures.
Copies new/updated insurance cards and scans into our electronic health record
Updates insurance information during the check-in process
Verifies eligibility on insurance in collaboration with the Insurance Clerk and the DSS workers.
Informs patients of payment/financial responsibilities.
Collects co-payments and amounts due, as applicable; provides each patient a receipt.
Communicates via patient tracking to nurse's station that patient is registered and waiting.
Interprets and translates for fellow employees and patients as needed.
Follows approved medical group guidelines and appointment scheduling policies and procedures to schedules patients (new and existing) for each practitioner.
Answers incoming telephone calls and expedites to proper individual.
Correctly identify him/herself when answering the phone and follow TAPM phone etiquette policy
Documents triage calls by listing patient name, telephone number, date of birth, and complaints/symptoms or illness; send information to nurse via task
Maintains the waiting area in neat and orderly fashion.
Schedules recheck and follow-up appointments, as required at the time of check out.
Balances cash drawer and verify your insurance forms for the day
Performs established closing procedures:
Force close phones as instructed at the Wendover Location Only
Turns in co-pay money collected
Gathers documents processed during the day that remain to be filed
Turns off monitors, copiers, and lights, and locks the front door.
Prepares reports for all \"no shows\" and faxes to our community agency for follow up.
Prepares report for supervisor, including details of all patients on recall list.
Print immunization records as requested by patients
Assist medical records, as needed.
Abides by all company policies regarding safety/health rules and regulations.
Prints final daily schedule to verify each patient who was registered and treated.
Adapts to various situations and adjusts to shifting priorities.
Performs other duties as assigned
Preparation and Training:
Job duties require a high school education with additional specialized courses. Must be proficient in English oral and written communication. Bi-Lingual Assistants must also be proficient in Spanish both oral and written communication. Must have a working knowledge of data processing equipment, computers (Excel, word processing), telephones, and such typical office machines and equipment. Must maintain excellent customer service abilities. Must maintain current NC driver's license for occasional outside travel.
","Patient Registration Specialist

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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

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