Host Job at Talk of the Town Restaurant Group in Lake Mary

Talk of the Town Restaurant Group

Oversee dining room operations by providing solution-oriented, positive, exemplary customer service. Will oversee operations within the dining room and at the hostess podium. Our mission is to provide our guests with a 5-star fine dining experience by offering friendly, efficient, professional dining service. We accomplish this through teamwork. Our goal is to anticipate needs (our guests' and our co-workers'), communicate well, pitch in as needed, and share a positive experience with our co-workers and guests. Engage with guests and "empower every person to celebrate life at its best." Daily demonstrate our values of attitude, integrity, and teamwork.

Provide leadership and oversight of duties conducted by dining room servers and host/hostess, ensuring delivery of services in in alignment with Talk of The Town service standards. Support dining management in the training of new team members relative to fine dining guidelines and dining concierge/reservation guidelines and etiquette. Ensure cleanliness and proper opening/closing of the host stand. Ensure team members are properly attired/uniformed. Assigns servers to reservation floor plan. Attends pre-meal meetings and assists during dinner service as needed. Make reservations by phone and in person for dining and for to-go orders. Answer phone, check messages and return calls promptly. Assures set up of special events. Other duties as assigned.

Two years of fine dining experience preferred. Knowledge of dining operations. Ability to provide high customer service levels in a fast-paced environment. Effective communicator and collaborator. Excellent telephone skills and professional manner. Must possess math and problem-solving abilities. Good computer skills. Must be able to read, write and speak the English language.

Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-50 pounds). Tasks may involve extended periods of time standing (90%) or sitting (10%). Ability to lead guests to tables and assist with seating. Compensation: $15.00 - $18.00 per hour

Founded in 1974 by the father and son team of Charley and Ron Woodsby, Talk of the Town Restaurant Group encompasses six restaurants in the Central Florida area, including Charley's Steak House, FishBones, Texas Cattle Company and Vito's Chop House. The locally owned, Orlando based company has a long-standing history of success in the restaurant industry. Ron's son, Clark Woodsby has since joined the company as Executive Vice President to continue three generations of the family's restaurant business.