Lead Clerk

WinCo Foods - - Responsibilities: Assist management with the operations of the store by performing clerk duties in the designated department (grocery or freight), leading by example, and assisting the department manager in general department operations as directed.; Answer customer questions and complaints in a professional manner and assure all customers receive fast, friendly service.; Perform the duties of a grocery clerk, cashier and/or freight stocker in addition to assisting assigned employees in the performance of their tasks as appropriate, including notifying them of their breaks and lunches.; Performs a lead role in customer service which may include handling customer complaints and requests, approving checks, selling gift certificates, issuing refunds, receiving returned check payments and answering any questions the customer must have.; Continuously monitors area activities, including customer traffic flow, coverage of checkout lanes, etc.