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Workstream is hiring: Host in San Jose

Workstream, San Jose, CA, United States


Our restaurant is looking for a host with remarkable hard skills and engaging people skills.

The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a host who will treat our guests with attentiveness, patience, and a positive attitude.

Host greets (both arriving and departing) and seats all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant. All our hosts are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good server should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Host:

Greeting, seating, and escorting guests.

Open door for guests arriving and departing.

Accommodate any special needs of guests, i.e., boosters, highchairs, disabilities.

Process To-Go and Delivery Orders.

Manage Wait List when the restaurant is busy.

Provide menu recommendations and additional information.

Upsell additional products when appropriate.

Take orders using software, order slips, or by memorization.

Communicate order details to the kitchen staff.

Deliver food and beverages in a timely fashion to outside guests.

Deliver checks and collect bill payments.

Clean and maintain the appearance of the restaurant.

Provide an exceptional customer experience.

Host Job Requirements:

Prior experience as a host is a plus.

Must showcase teamwork and communication skills.

Must be able to handle money transactions responsibly.

Must be able to multitask and act quickly.

Must be flexible and ready to work in shifts.

Must be a team player.

Benefits:

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

International House of Pancakes® began making people smile in 1958 when it opened its doors in the suburbs of Los Angeles. Fifteen years later, a new marketing campaign introduced the acronym \IHOP\, and since then it’s been the name people know as the place they can enjoy their favorite breakfast experience—any time of day.

#J-18808-Ljbffr

In Summary: Host greets (both arriving and departing) and seats all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant . Responsibilities of a Host: Greeting, seating, and escorting guests . Accommodate any special needs of guests, i.e., boosters, highchairs, disabilities .

En Español: Nuestro restaurante está buscando un anfitrión con extraordinarias habilidades y destrezas para atraer a la gente. La persona adecuada para este trabajo debe ser capaz de multitarear los pedidos y entregas de alimentos y bebidas, pero no solo eso. Un candidato adecuado para el trabajo también debe ser un solucionador de problemas y un jugador en equipo. Responsabilidades del anfitrión: Saludar, sentarse y acompañar a los invitados. Puerta abierta para los huéspedes que llegan y salen. Acomoda cualquier necesidad especial de los clientes, es decir, refuerzos, sillas altas, discapacitades. Procesar Orders To-Go y entrega. Gestionar la lista de espera cuando el restaurante está ocupado. Proporcionar recomendaciones de menú e información adicional. Subir productos adicionales cuando sea apropiado. Tomar pedidos usando software, boletines de pedido o por memorizar. Comunicar orden al personal de cocina. Entregar alimentos y bebidas a tiempo para limpiar a los visitantes. Entrega cheques y facturas. Presta y mantenga la apariencia del restaurante. Provee una experiencia excepcional. Quince años después, una nueva campaña de marketing introdujo el acrónimo \IHOP\, y desde entonces ha sido el nombre que la gente conoce como el lugar donde pueden disfrutar de su desayuno favorito a cualquier hora del día. #J-18808-Ljbffr