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GOEBEL FIXTURE COMPANY is hiring: Host in Houston

GOEBEL FIXTURE COMPANY, Houston, TX, United States


Host (Food Services)
Host

OVERVIEW
Responsible for initial guest interaction at the door, welcoming all visitors to the restaurant, and setting the tone for their experience. The Host is expected to embody the hospitality, charm, and professionalism of our organization. Duties include greeting & seating guests, answering phones, directing guests to bar, lounge, or restrooms, and maintaining the flow of service throughout the dining room. Must be pleasant, conscientious, and professional with excellent hospitality instincts & drive to provide customer service. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth, quality service.

RESPONSIBILITIES

Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times.

Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.

Seat guests to their table with gracious hospitality.

Answer phones and take reservations.

Maintain cleanliness of restaurant entrance and workstation.

Act with integrity, honesty and knowledge that promote the culture, values of Chardon.

Operate within the restaurant daily with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.

Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.

Represent the restaurant professionally through effective communication, cooperation, and relationships with all business partners.

REQUIREMENTS

1-2 years of upscale restaurant & bar experience. Knowledge of service and food and beverage, generally involving at least 1 year of dining room experience and thorough knowledge of fine dining, service procedures and functions.

Prior experience as a host.

Cleanliness, organization and the ability to work well in a team situation are crucial to this position.

Food and wine knowledge a plus.

Pleasant and professional phone demeanor.

Must be impeccably groomed, maintain good hygiene, good posture and have required uniform or dress code.

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In Summary: The Host is expected to embody the hospitality, charm, and professionalism of our organization . Duties include greeting & seating guests, answering phones, directing guests to bar, lounge, or restrooms . Must be pleasant, conscientious, and professional with excellent hospitality instincts & drive to provide customer service .

En Español: Anfitrión (servicios de comida) HOST OVERVIEW Responsable por la interacción inicial con los huéspedes en la puerta, dando la bienvenida a todos los visitantes al restaurante y estableciendo el tono para su experiencia. Se espera que el anfitriono represente la hospitalidad, el encanto y la profesionalidad de nuestra organización. Debe ser capaz de operar eficazmente como parte de un equipo, comunicarse con claridad y garantizar un servicio sin problemas y de calidad. RESPONSABILIDADES Bienvenida a todos los huéspedes y asegúrese de que reciban un servicio respetuoso, profesional y amable en todo momento. Responde cualquier pregunta sobre el menú, artículos específicos de comida, la lista de vinos u otras consultas que pueda tener el invitado. Siéntese ante su mesa con hospitalidad graciosa. Responder teléfonos y reservarse. Mantenga limpia la entrada del restaurante y la estación de trabajo. Actúe con integridad, honestidad y conocimiento que promuevan la cultura, valores de Chardon. Operen dentro del restaurante con respeto diario, eficiencia, amistad, profesionalidad, trabajo en equipo, sabiduría, conciencia, compasión, cortesía e iniciativa. Entienda completamente todos los programas, estándares, pautas específicas, guías y procedimientos de capacitación para representar las relaciones comerciales, bares y restaurantes reales. Conocimiento del servicio y alimentos y bebidas, que generalmente implica al menos 1 año de experiencia en el comedor y un profundo conocimiento de la buena cocina, procedimientos de servicio y funciones. Experiencia previa como anfitrión. La limpieza, organización y la capacidad de trabajar bien en una situación de equipo son cruciales para esta posición.