Host Job at The Cheesecake Factory in Phoenix

Host Position

Our Hosts know that first impressions are everything. As a Host, your warm, friendly, welcoming personality will shine while greeting and seating guests, managing the waitlist, and accommodating reservations. When we're on a wait, you'll quote accurate times, engage guests in casual conversation, and encourage them to explore our iconic menu or beautiful bakery case, answering questions along the way. With pride and a passion for hospitality, you'll help ensure every guest feels welcomed and cared for from start to finish.

Steady Hours, Flexible Life

High-volume restaurant with consistent hours

Flexible scheduling with full-time or part-time opportunities to fit your life

Faster Pay access up to 50% of your earned wages the next day (exclusions apply)

50% off shift meals and 25% discount when dining with friends and family

Benefits That Have Your Back

Paid vacation and sick time

Medical, Dental, Vision, and Prescription coverage options

Medical coverage starting as low as $12 per pay period

Virtual Care and no cost online mental health services

Grow With Us

World class training designed to support your personal and professional growth

Career advancement opportunities over half of our managers are promoted from within

No cost GED or Associate Degree programs

Perks, Recognition & Community

Perks and discounts including cell phone, gym, movie, and theme park savings

Employee recognition and appreciation awards

HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter

Opportunities to give back through community and charity events

Join an award-winning company, including:

Fortune 100 Best Companies to Work For (since 2014)

PEOPLE Companies That Care (since 2021)

Great Place to Work Certified

What You'll Do

Warmly greet guests creating a positive first impression

Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction

Provide accurately quoted wait times while managing reservations to support smooth guest flow

You'll play an important role in front of house operations, supporting teamwork to enhance the overall guest experience

Answer phones with a sense of urgency, helping guests with general questions

Follow instructions with attention to detail and consistency

Demonstrate ownership of sidework and closing tasks

Multitask and work well under pressure while maintaining cleanliness and organization

Work with speed and efficiency in a fast paced, full-service restaurant

Your Background

Previous restaurant, hospitality, customer service, or food service industry experience preferred

Strong communication and interpersonal skills with a focus on guest service

Dependable, dedicated, reliable, and punctual with a strong work ethic

Adaptable and patient, taking pride in providing excellent guest relations

Team player with a positive, patient attitude

Ability to lift up to 35 pounds, stand for extended periods, continuously bend, reach and twist

Must be at least 18 years old

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