Lead Ambulatory Service Representative, Cardiology Medicine Clinic, 40 Hour, Day

UMass Memorial Health - - Responsibilities: Receives and directs phone calls from patients and physician offices.; Schedules patients for treatment by multiple providers and treatment areas, and arranges tests and procedures.; Prioritizes appointments to foster optimum patient care and efficient use of staff and facilities.; Handles urgent patient care calls and communicates with providers as needed.; Collaborates with insurers to obtain prior-authorizations and verify eligibility for procedures.