Host Job at The Cheesecake Factory in San Jose

Host Position

Our Hosts know that first impressions are everything. As a Host, your warm, friendly, welcoming personality will shine while greeting and seating guests, managing the waitlist, and accommodating reservations. When we're on a wait, you'll quote accurate times, engage guests in casual conversation, and encourage them to explore our iconic menu or beautiful bakery case, answering questions along the way. With pride and a passion for hospitality, you'll help ensure every guest feels welcomed and cared for from start to finish.

Why Join Our Team

Steady Hours, Flexible Life

• High-volume restaurant with consistent hours
• Flexible scheduling with full-time or part-time opportunities to fit your life
• Faster Pay access up to 50% of your earned wages the next day (exclusions apply)
• 50% off shift meals and 25% discount when dining with friends and family

Benefits That Have Your Back

• Paid vacation and sick time
• Medical, Dental, Vision, and Prescription coverage options
• Medical coverage starting as low as $12 per pay period
• Virtual Care and no cost online mental health services

Grow With Us

• World class training designed to support your personal and professional growth
• Career advancement opportunities over half of our managers are promoted from within
• No cost GED or Associate Degree programs

Perks, Recognition & Community

• Perks and discounts including cell phone, gym, movie, and theme park savings
• Employee recognition and appreciation awards
• HELP Fund (Hardship and Emergency Lifeline Program) for moments that matter
• Opportunities to give back through community and charity events
• Join an award-winning company, including:
• Fortune 100 Best Companies to Work For (since 2014)
• PEOPLE Companies That Care (since 2021)
• Great Place to Work Certified

What You'll Do

• Warmly greet guests creating a positive first impression
• Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction
• Provide accurately quoted wait times while managing reservations to support smooth guest flow
• You'll play an important role in front of house operations, supporting teamwork to enhance the overall guest experience
• Answer phones with a sense of urgency, helping guests with general questions
• Follow instructions with attention to detail and consistency
• Demonstrate ownership of sidework and closing tasks
• Multitask and work well under pressure while maintaining cleanliness and organization
• Work with speed and efficiency in a fast paced, full-service restaurant

Your Background

• Previous restaurant, hospitality, customer service, or food service industry experience preferred
• Strong communication and interpersonal skills with a focus on guest service
• Dependable, dedicated, reliable, and punctual with a strong work ethic
• Adaptable and patient, taking pride in providing excellent guest relations
• Team player with a positive, patient attitude
• Ability to lift up to 35 pounds, stand for extended periods, continuously bend, reach and twist
• Must be at least 18 years old

Who We Are

Named to FORTUNE Magazine's "100 Best Companies to Work For" list every year since 2014, The Cheesecake Factory is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate peoplethis defines who we are and where we are going.

We currently own and operate 353 restaurants throughout the United States and Canada under brands including The Cheesecake Factory, North Italia, Flower Child and a collection of other FRC brands. Internationally, 34 The Cheesecake Factory restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.

We are an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.

#SoCheesecake #LifeAtCheesecake

To notify of a non-compliant job posting, please send a notice to ats@thecheesecakefactory.com.

Oportunidad de trabajo en la fábrica de quesos

Rango de compensación: $17.95 - $18.50 por hora

Presentación general:

Por qué unirse a nuestro equipo:

Gran potencial de ganancias

Tiempo completo y tiempo parcial disponible

Programación flexible para adaptarse a su vida

Cobertura médica a partir de $12 por período salarial, más dentista y visión

Las vacaciones pagadas y el tiempo de enfermedad

Programas gratuitos de hospitalidad, GED y grado asociado

Comidas con descuento en turnos y un 25% de descuento cuando se come como huésped

Es elegible para un máximo del 50% de su salario al día siguiente (se aplican las exclusiones)

Fortune 100 mejores compañías para trabajar desde 2014 y PEOPLE Companies que se preocupan desde 2021

Oportunidades de crecimiento profesional

Qué vas a hacer:

Nuestros anfitriones saben que las primeras impresiones son todo. Ellos dan una cálida y amistosa bienvenida cuando nuestros huéspedes llegan o llaman con preguntas.

Su origen:

Hospitalidad: usted crea una experiencia cálida y acogedora para los huéspedes por teléfono y en persona

En el balón: se puede gestionar con rapidez y precisión los asientos para invitados y las horas de espera antes de comer

Jugador de equipo: siempre estás dispuesto a dar y pedir ayuda

Capaz de levantar hasta 35 libras y doblar continuamente, alcanzar y girar: usted está constantemente en movimiento

Debe tener al menos 18 años.

Quiénes somos:

Nombrada en la lista de las 100 mejores compañías para trabajar por FORTUNE Magazine cada año desde 2014, The Cheesecake Factory es líder en restaurantes experienciales. Somos culinarios y nos centramos sin descanso en la hospitalidad. Experiencias deliciosas e memorables creadas por personas apasionadas, esto define quiénes somos y a dónde vamos.

Actualmente poseemos y operamos 353 restaurantes en todo Estados Unidos y Canadá bajo marcas como The Cheesecake Factory, North Italy, Flower Child y una colección de otras marcas FRC.

Somos un empleador de igualdad de oportunidades. Nos comprometemos a crear un lugar de trabajo inclusivo y acogedor para todos. Damos la bienvenida a los solicitantes de una amplia variedad de identidades, ideas, perspectivas, antecedentes y experiencias para solicitarlo. La Cheesecake Factory ofrece alojamientos razonables a los candidatos con discapacidad.

#SoCheesecake #La vida en el queso

Para notificar un puesto de trabajo no conforme, envíe un aviso a ats@thecheesecakefactory.com.