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Community Manager

Rochester's Cornerstone Group, Geneva, NY, United States


We are looking for an experienced and motivated Affordable Housing Community Manager in the Geneva region to join our growing team!

Compensation
$45,000 - $51,000/annually (based on experience). Full Time, 40 hours a week, non-exempt.

Property
Town Side at Pre Emption, owned by Town Side Housing LLC and professionally managed by Cornerstone Property Managers, LLC. Operated under the Low‑Income Housing Tax Credit Program (LIHTC), within Section 42.

Benefits

401(k) with 6% company match and profit sharing

Paid Time Off

Generous Health and Life Insurance

56 hours of sick time

Short‑Term and Long‑Term Disability

Employee Assistance Program

Professional Development

Weekly cell phone reimbursement

10 paid holidays, including a bonus paid holiday for employees’ birthdays

Key Responsibilities

Manages communications with residents and staff ensuring a harmonious, respectful, professional and ethical workplace environment.

Collects rent payments, processes billing, posts payments and deposit receipts according to company and LIHTC procedures.

Prepares required reports for Regional/Area Managers, Accounting and other departments.

Maintains accurate and compliant resident files for internal and external audits.

Completes move‑out paperwork and manages security deposit processes ensuring accurate data input into relevant software (e.g., OneSite).

Conducts property tours, new resident orientation, move‑in and move‑out inspections with residents.

Enforces lease agreements and community rules in accordance with Fair Housing laws.

Walks property regularly to inspect conditions, exterior and interior.

Prepares property for audits or regulatory inspections, ensuring adherence to all relevant local, state, and federal regulations regarding multifamily housing.

Supervises site staff ensuring respectful, professional and ethical practices.

Essential Qualifications

High School Diploma/GED minimum.

Minimum of three years’ experience in property management.

Affordable Housing experience.

LIHTC (Low Income Housing Tax Credit) experience.

Complete knowledge of all phases of leasing and resident retention.

Must have or obtain Certified Occupancy Specialist (affordable sites).

Must have Property Management software experience.

Must have and/or obtain NYS Notary License within six months of hire.

Preferred: Accredited Resident Manager (ARM) or Certified Manager of Housing (CMH) certification.

Preferred: Tenant Rental Certification System (TRACS).

Preferred: OneSite software experience.

Preferred: previous supervisory experience.

Core Competencies

Extensive knowledge and experience with Microsoft Office and Internet navigation.

Command of the English language with the ability to edit the work of others.

Familiar with standards for business letters, memos, contracts, etc.

Performs other duties as assigned and commits to promoting company culture, mission and values.

Reliable transportation and ability to manage a flexible schedule.

Required use of a personal cell phone (reimbursement included).

Rochester’s Cornerstone Group and Cornerstone Property Managers are an Equal Opportunity Employer.

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